Director, External Relations

🔥 2 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Andela

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

📦 Logistics

📣 Marketing

💰 $200M Series E - Andela on 2021-09

Consulting • Logistics • Marketing

Andela is a company that provides the human compute layer for enterprise AI: training models with human-in-the-loop expertise, deploying AI-native engineers and managed engineering teams, and upskilling workforces to build and operate production AI systems. It offers a platform to hire and manage AI engineers, Training-as-a-Service (TaaS) and continuous learning programs, and delivers AI systems development, model alignment, and MLOps capabilities for large organizations.

📋 Description

• Develop and execute Andela’s global PR strategy, including executive thought leadership, product announcements, corporate milestones, and brand storytelling. • Build and maintain strong relationships with key journalists, editors, and media outlets covering technology, AI, the future of work, hiring trends, and emerging markets. • Manage and direct PR agencies, setting clear goals, reviewing deliverables, and holding partners accountable to results. • Serve as a strategic communications advisor to the executive team, preparing messaging, talking points, and briefing materials for media engagements. • Oversee the development of press releases, bylines, op-eds, media pitches, and other external communications assets. • Track and report on earned media coverage; use data to continuously refine strategy and demonstrate impact. • Manage crisis communications planning and response in partnership with legal and executive leadership. • Design and lead Andela’s analyst relations program, building productive, ongoing relationships with key industry analysts at firms such as Gartner. • Develop and execute a tiered analyst engagement strategy, including regular briefings, inquiries, advisory sessions, and analyst days. • Manage Andela’s positioning and participation in key analyst vendor evaluations and reports (e.g., Magic Quadrants, Waves, MarketScapes), coordinating cross-functional input from Product, Sales, and Marketing. • Ensure analyst intelligence and market insights are socialized internally, informing product strategy, messaging, and go-to-market planning. • Negotiate and manage contracts with analyst firms, ensuring services are fully leveraged and aligned with strategic priorities. • Oversee Gartner Peer Insights and similar peer review programs in partnership with customer success and sales teams. • Directly manage one full-time External Relations team member, providing coaching, development, and clear goal-setting. • Manage day-to-day relationships with PR and AR agencies, ensuring alignment to strategy and efficient use of resources. • Build scalable processes, playbooks, and reporting frameworks to support a growing communications function. • Partner closely with Marketing, Product, Sales, and People teams to align external communications with business priorities and company narratives. • Support high-visibility moments such as product launches, funding announcements, executive hires, and industry events. • Represent Andela at industry conferences, analyst summits, and media events as appropriate.

🎯 Requirements

• 10+ years of experience in corporate communications, public relations, and analyst relations • Demonstrated success running both PR and AR programs — ideally within a B2B technology company or professional services firm • Proven experience managing and growing external agencies as well as direct reports • Deep existing relationships with relevant technology media and/or industry analyst communities • Experience managing or supporting participation in major analyst reports such as Gartner Magic Quadrants, Forrester Waves, or similar

🏖️ Benefits

• Health insurance • Flexible work arrangements