Enterprise Account Manager

🔥 0 minutes ago

🏄 California, New York – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 13%

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Logo of &Open

&Open

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

B2B • SaaS

&Open is a B Corp certified company focused on enhancing customer engagement and employee satisfaction through corporate gifting. The company positions itself as an essential component of a company’s tech stack, helping organizations foster relationships and grow revenue. With a range of specialties that include rewards and recognition, employee benefits, onboarding, and promotional merchandise, &Open aims to be more than just a product provider, but a strategic partner in nurturing valuable connections.

📋 Description

• Manage enterprise client accounts and act as the primary point of contact • Seek opportunities to provide additional value to client projects and drive account growth • Understand client objectives, challenges and opportunities • Manage a sales quota with major global enterprise clients • Project manage corporate gifting programs and campaigns, including initial onboarding with internal teams • Build trusted-advisor relationships with clients • Manage client renewals • Create and manage upsell opportunities throughout the customer lifecycle • Develop deep product knowledge and communicate &Open’s unique value proposition • Maintain expertise in the corporate gifting marketplace, including user groups, use cases, competitors and trends • Provide market and customer feedback to internal partners • Proactively solve problems beyond current expertise or responsibilities • Collaborate cross-functionally to achieve designated objectives

🎯 Requirements

• 3+ years of relationship management & enterprise sales experience • Experience in technology, design or marketing industries • BA/BS degree or equivalent in a related field • Excellent communication skills; detailed writing and confident speaking • Demonstrated ability to manage multiple projects at once • Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others • Strategic mindset with the ability to determine what will drive long-term success for clients and &Open • Self-starter attitude comfortable working autonomously • Flexible working hours may be required to support clients in different timezones

🏖️ Benefits

• Competitive Salary and Benefits • Remote Working Model • 25 days Annual Leave + 2 Company Days • Exciting experience in a fast-paced start-up environment

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