Associate Director – Principal Partnerships

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $110k - $170k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Angi

Angi

1001 - 5000 employees

Founded 1995

🏪 Marketplace

👥 B2C

💰 $30M Debt Financing - Angi on 2011-10

Marketplace • B2C

Angi is a consumer-facing online marketplace that helps homeowners find, compare, and hire local professionals for home improvement, maintenance, and repair projects. The platform lists many trades and services — including plumbing, electrical, roofing, landscaping, cleaning, remodeling, and more — provides ratings and pricing guides, offers an app, and allows service professionals to register and manage their businesses. It also publishes cost guides and project research to help homeowners plan jobs.

📋 Description

• Manage a portfolio of Angi’s most strategic Service Professional partners as their primary point of contact and strategic advisor • Develop understanding of partner businesses, goals, and platform performance to identify growth opportunities and risks • Build trusted relationships with partner leadership and provide consultative guidance • Lead regular business reviews, presenting performance insights and strategic recommendations • Analyze partner performance metrics to identify trends, growth opportunities, and operational improvements • Translate complex data into clear insights and actionable recommendations • Partner with Analytics and Product teams to improve data visibility and reporting • Guide decisions around partner engagement, expansion opportunities, and performance optimization through quantitative analysis • Identify opportunities to deepen existing partner relationships and expand platform engagement • Collaborate on strategic proposals, pilot programs, and initiatives that drive partner value • Execute growth strategies while proactively mitigating retention risk • Partner with Product, Operations, and Customer Experience teams to advocate for partner needs and influence product improvements • Provide partner feedback to inform strategic priorities and operational improvements • Participate in cross-functional initiatives improving the Service Professional experience • Maintain a forward-looking view of partner health and identify risks and opportunities • Develop structured account plans and engagement strategies • Support initiatives improving processes, tools, and workflows for the Strategic Partnerships team

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years of experience in strategic account management, consulting, partnerships, or customer success • Experience managing complex customer or partner relationships • Strong analytical capabilities and experience using business intelligence tools such as Looker or Tableau • Proven ability to influence cross-functional teams and drive initiatives forward • Excellent written and verbal communication skills, including executive-level presentations • Experience in marketplace, SaaS, or platform-based businesses is a plus • Ability to translate data into actionable insights • Ability to operate in ambiguous environments • Consultative relationship management skills • Experience using GenAI tools such as Gemini, Claude, ChatGPT, or similar tools

🏖️ Benefits

• Incentive pay component • Equity package • Full medical, dental, vision package • Flexible vacation policy • Pet discount plans • Retirement plan with company match (401K)

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