Associate Director – Principal Partnerships

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Angi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🏪 Marketplace

👥 B2C

💰 $30M Debt Financing - Angi on 2011-10

Marketplace • B2C

Angi is a consumer-facing online marketplace that helps homeowners find, compare, and hire local professionals for home improvement, maintenance, and repair projects. The platform lists many trades and services — including plumbing, electrical, roofing, landscaping, cleaning, remodeling, and more — provides ratings and pricing guides, offers an app, and allows service professionals to register and manage their businesses. It also publishes cost guides and project research to help homeowners plan jobs.

📋 Description

• Manage a portfolio of Angi’s most strategic Service Professional partners, serving as their primary point of contact and strategic advisor. • Develop a deep understanding of partner businesses, goals, and performance on the platform to identify growth opportunities and risks. • Build trusted relationships with partner leadership, providing consultative guidance that improves their outcomes and long-term partnership with Angi. • Lead regular business reviews with partners, presenting performance insights and strategic recommendations. • Analyze partner performance metrics to identify trends, growth opportunities, and areas for operational improvement. • Translate complex data into clear insights and actionable recommendations for both partners and internal teams. • Partner with Analytics and Product teams to improve data visibility and reporting for strategic accounts. • Use quantitative analysis to guide decisions around partner engagement, expansion opportunities, and performance optimization. • Identify opportunities to deepen relationships with existing partners and expand their engagement on the platform. • Collaborate with internal teams to develop strategic proposals, pilot programs, and new initiatives that drive partner value. • Support the execution of growth strategies within the account portfolio while proactively mitigating risk to retention. • Partner with Product, Operations, and Customer Experience teams to advocate for partner needs and influence product improvements. • Provide feedback from partners to inform strategic priorities and operational improvements. • Participate in cross-functional initiatives aimed at improving the end-to-end Service Professional experience. • Maintain a forward-looking view of partner health, proactively identifying risks and opportunities. • Develop structured account plans and engagement strategies for key partners. • Support internal initiatives that improve processes, tools, and workflows for the broader Strategic Partnerships team.

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years of experience in strategic account management, consulting, partnerships, or customer success • Experience managing complex customer or partner relationships • Strong analytical capabilities and experience using business intelligence tools (e.g., Looker, Tableau) • Proven ability to influence cross-functional teams and drive initiatives forward • Excellent written and verbal communication skills, including executive-level presentations • Experience in marketplace, SaaS, or platform-based businesses is a plus.

🏖️ Benefits

• Full medical, dental, vision package to fit your needs • Flexible vacation policy; work hard and take time when you need it • Pet discount plans & retirement plan with company match (401K)