Associate Director – Principal Partnerships

🕒 October 7

🇺🇸 United States – Remote

💵 $110k - $170k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Angi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏪 Marketplace

Marketplace • Home Services

Angi is a comprehensive platform connecting homeowners with top-rated, certified professionals for various home improvement services. These services include plumbing, electrical, roofing, bathroom remodeling, pest control, and more. Angi provides cost guides and expert advice to help homeowners make informed decisions about their home projects. The platform offers pre-priced offerings and allows users to find services locally, ensuring convenience and trust in home care solutions.

📋 Description

• Manage a portfolio of Angi’s most strategic Service Professional partners as their primary point of contact and strategic advisor • Develop understanding of partner businesses, goals, and platform performance to identify growth opportunities and risks • Build trusted relationships with partner leadership and provide consultative guidance • Lead regular business reviews, presenting performance insights and strategic recommendations • Analyze partner performance metrics to identify trends, growth opportunities, and operational improvements • Translate complex data into clear insights and actionable recommendations • Partner with Analytics and Product teams to improve data visibility and reporting • Guide decisions around partner engagement, expansion opportunities, and performance optimization through quantitative analysis • Identify opportunities to deepen existing partner relationships and expand platform engagement • Collaborate on strategic proposals, pilot programs, and initiatives that drive partner value • Execute growth strategies while proactively mitigating retention risk • Partner with Product, Operations, and Customer Experience teams to advocate for partner needs and influence product improvements • Provide partner feedback to inform strategic priorities and operational improvements • Participate in cross-functional initiatives improving the Service Professional experience • Maintain a forward-looking view of partner health and identify risks and opportunities • Develop structured account plans and engagement strategies • Support initiatives improving processes, tools, and workflows for the Strategic Partnerships team

🎯 Requirements

• Bachelor’s degree or equivalent experience • 5+ years of experience in strategic account management, consulting, partnerships, or customer success • Experience managing complex customer or partner relationships • Strong analytical capabilities and experience using business intelligence tools such as Looker or Tableau • Proven ability to influence cross-functional teams and drive initiatives forward • Excellent written and verbal communication skills, including executive-level presentations • Experience in marketplace, SaaS, or platform-based businesses is a plus • Ability to translate data into actionable insights • Ability to operate in ambiguous environments • Consultative relationship management skills • Experience using GenAI tools such as Gemini, Claude, ChatGPT, or similar tools

🏖️ Benefits

• Incentive pay component • Equity package • Full medical, dental, vision package • Flexible vacation policy • Pet discount plans • Retirement plan with company match (401K)

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