Client Experience Associate

Job not on LinkedIn

🔥 14 hours ago

🌵 Arizona, Florida, +9 more states – Remote

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💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of AnywhereWorks

AnywhereWorks

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

AnywhereWorks is a forward-thinking company that champions the concept that work is defined by what you do rather than where you do it. They provide tools designed to enhance collaboration, communication, and connection among teams, recognizing that talent can be sourced globally without geographic limitations. AnywhereWorks emphasizes the environmental benefits of remote work by reducing commuting and fostering a sustainable future, while also promoting diversity and inclusivity within teams. Their offerings cater to the modern workforce, helping businesses embrace a more flexible and effective way of operating.

📋 Description

• Answer inbound calls for clients' businesses from home • Capture leads, take orders, schedule appointments, and send messages to clients • Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls • Complete training for each call type • Work in a steady, fast-paced environment with back-to-back calls • Meet performance measures for quality, accuracy, ready percentage, and after-call work time • Choose weekly shifts according to performance tier

🎯 Requirements

• Position only available to residents of Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona • Availability for 40 hours per week • Availability for a minimum of 8 hours every Friday and Saturday during the first 8–12 weeks after training • Flexibility to work shifts scheduled between 5:00 am and 8:00 pm Pacific Time • Excellent verbal and written communication • Warm, upbeat tone and genuine interest in helping people • Ability to listen well and remain calm and efficient under pressure • Dependability and punctuality for every scheduled shift • Strong computer skills • Typing speed of at least 30 WPM • Growth mindset and eagerness to learn new call types and tools • Full availability for 40 hours per week during the 2-week training and 8–12-week Learning & Development period • Must be physically located and working in an eligible state for the duration of employment • Computer and internet connection must meet system and internet requirements before starting • Successful completion of a background check after a conditional offer

🏖️ Benefits

• 2 weeks of paid training • Medical benefits after 60 days • Dental benefits after 60 days • Vision benefits after 60 days • Employee Assistance Program (EAP) after 60 days • Paid time off (PTO) after 60 days • 401(k) with matching after one year of employment • Bring Your Own Device policy

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