Client Experience Associate

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Florida, +9 more states – Remote

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💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 1%

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Logo of AnywhereWorks

AnywhereWorks

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

AnywhereWorks is a forward-thinking company that champions the concept that work is defined by what you do rather than where you do it. They provide tools designed to enhance collaboration, communication, and connection among teams, recognizing that talent can be sourced globally without geographic limitations. AnywhereWorks emphasizes the environmental benefits of remote work by reducing commuting and fostering a sustainable future, while also promoting diversity and inclusivity within teams. Their offerings cater to the modern workforce, helping businesses embrace a more flexible and effective way of operating.

📋 Description

• Answer inbound calls for clients' businesses from home • Capture leads, take orders, schedule appointments, and send messages to clients • Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls • Complete paid training followed by 8–12 weeks of Learning & Development with live calls and ongoing support • Work at a steady, fast pace with back-to-back calls • Meet performance measures for quality, accuracy, ready %, and after-call work time • Choose weekly shifts based on performance tier and business needs

🎯 Requirements

• Must be a resident of Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona • Excellent verbal and written communication • A warm, upbeat tone and a genuine interest in helping people • A good listener who stays calm and efficient under pressure • Dependable and punctual for every scheduled shift • Strong computer skills • Typing at a minimum of 30 WPM • A growth mindset and eagerness to learn new call types and tools • Computer and internet connection must meet system and internet requirements before starting • Must undergo a background check after a conditional offer • Full availability for 40 hours per week during the 8–12-week Learning & Development period • Must be able to work Fridays, weekends, and Mondays, including a minimum of 8 hours on Friday and Saturday during the first 8–12 weeks after training • Must be able to commit to a full-time 40-hour schedule for the next 6 months between 5:00 am and 8:00 pm Pacific Time

🏖️ Benefits

• Benefits start after 60 days: medical, dental, vision, EAP, PTO • 401(k) with matching after one year of employment • 2 weeks of paid training • Bring Your Own Device policy

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