Director, Account Management

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ApartmentIQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

☁️ SaaS

Real Estate • SaaS

ApartmentIQ is a multifamily real estate market data platform that integrates daily data on 40 million units into tools for market surveys, market research, and revenue management. It offers automated daily market surveys, a market research product (Explore Pro), and an AI-driven revenue management product called Daylight. ApartmentIQ serves over 1,500 property management companies (PMCs) and tracks 8M+ units daily, with historical data and pricing/concession data aggregation. The platform is used by asset managers, revenue managers, and business development teams in multifamily real estate to gather competitive intelligence, track construction pipelines, rent comps, and automate market intelligence workflows.

📋 Description

• Leadership & Talent Development • Coaching & Mentorship: Lead a team of AMs, providing hands-on coaching for complex negotiations, consultative discovery, and multi-product expansion plays. • Performance Management: Conduct regular 1:1s and pipeline reviews to ensure individual AMs are meeting or exceeding their quotas. • Scaling the Team: Recruit, hire, and onboard new Account Managers as we scale. • Strategic Account Growth • Expansion Strategy: Architect the playbook for introducing new ApartmentIQ products to existing clients, ensuring the team aligns our suite with client business goals. • Executive Sponsorship: Act as the senior point of contact for "C-Suite" stakeholders at our largest multi-family accounts, stepping in to support high-stakes renewals or escalations. • Territory Optimization: Own the AM territory and account-assignment framework in partnership with Sales and CS leadership. • Operational Excellence • Forecasting & Reporting: Maintain an accurate team forecast in Salesforce, providing executive leadership with visibility into monthly and quarterly expansion and renewal trends. • Cross-Functional Advocacy: Serve as the "Voice of the Customer" to Product and Marketing teams, turning team-wide feedback into actionable product enhancements. • Field Leadership: Lead the team’s presence at national industry conferences and accompany AMs on high-value on-site business reviews (Travel up to 25%).

🎯 Requirements

• Experience: 7+ years in B2B SaaS Account Management or Sales, with 3+ years in a leadership or team-lead capacity. • Multifamily Expertise: Deep experience in Multifamily SaaS is required. • Proven Track Record: Demonstrated success in hitting team-wide quotas and managing high-growth expansion targets. • Subject Matter Expert: Previous experience selling competitive or market intelligence products is a significant plus. • Tech Stack Mastery: Advanced proficiency in Salesforce, Gong, Salesloft, and ZoomInfo to drive team productivity and data hygiene. Fluency with modern AI tooling (Claude, ChatGPT for workflow acceleration) is a plus. • Strategic Mindset: Ability to turn raw data into a narrative that helps AMs sell more effectively to sophisticated owners and operators.

🏖️ Benefits

• Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build real connections and celebrate our wins together. • Competitive Compensation: We believe in hiring the best and paying accordingly. You’ll receive a competitive salary that reflects your impact and expertise. • Paid Time Off: Take the time you need with our flexible vacation policy and dedicated paid parental leave to support you and your family’s biggest milestones. • Your Health Matters: Stay healthy with high-quality Medical, Dental, and Vision insurance plans for you and your family. • Peace of Mind (On Us): We fully invest in your security with 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. • Protection for Your Whole Crew: Access supplemental insurance for the unexpected, plus specialized coverage to keep your pets happy and healthy, too. • Invest in Your Future: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build the company.