Senior Director, Client Services

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🕒 April 1

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Aperio Philanthropy

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

Aperio Philanthropy is a company dedicated to helping nonprofits achieve their fundraising goals and grow their missions. With a focus on using clear roadmaps and frontline experience, Aperio works alongside nonprofit teams to achieve rapid and sustainable revenue growth. They offer services such as pro-bono support, training, and strategic consulting to help nonprofits enhance their business models, culture, and people. Their aim is to empower nonprofits to overcome financial constraints and maximize their potential, ensuring the success of both the organization and its community.

📋 Description

• The Senior Director, Client Services serves as a leader at Aperio, with responsibility for creating a sustainable pipeline of partnerships and delivering on promises to clients. • In collaboration with Aperio’s senior leadership team, the Senior Director optimizes the impact, health, vibrancy, and sustainability of Aperio’s client services through the full development of our team’s talent and potential. • Day-to-day, the Senior Director spends the majority of their time on direct client services, leading partnerships, contributing to work products, and guiding account teams. • In addition, the Senior Director serves as a leader and mentor to staff through the formal mentorship program and informal interactions. • The Senior Director manages a portfolio of relationships with prospective partners, serves as the face of Aperio externally, and proactively cultivates a personal thought-leadership role in our community and industry. • The Senior Director advances and operationalizes our core values and models an open, growth-orientation every day.

🎯 Requirements

• 10+ years’ experience in relationship-based fundraising (major gifts, foundations, or corporate partnerships), including 5+ years’ experience focusing full-time on generating philanthropic revenue from a portfolio of individuals, foundations, and/or companies • Demonstrated ability to lead, manage, develop, and grow large and complex teams • Diverse nonprofit experience—including experience in organizations with $50 million+ in annual revenue—preferred • Demonstrated ability to efficiently manage a portfolio of relationships and grow revenue from that portfolio year-over-year • Experience soliciting $100,000+ gifts • Experience managing complex projects to successful completion • Outstanding organizational and time-management skills and ability • Ability to inspire and hold accountable diverse internal and external stakeholders • Experience partnering with volunteer and staff leadership on donor relationships and/or projects • Ability to analyze and interpret data and apply insights to strategy • Demonstrated ability to leverage metrics to improve the donor experience and fundraiser performance • Superb relationship management, interpersonal, and communication (written and oral) skills • Strong storytelling and public speaking skills • Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser’s Edge a plus) • Openness to the ever-changing, dynamic environment of a start-up company • Eagerness to learn new knowledge and skills • Ability to travel for assignments, as needed, up to 50% of time

🏖️ Benefits

• Paid time off (PTO) starting at 4 weeks per year, which includes 10 days of sick time and 10 days of vacation time • 10-18 holidays per year, including closure over the year-end holidays • Summer Fridays observed between the Friday before Memorial Day and the Friday before Labor Day • Medical, dental, and vision insurance • 401K with a nonelective company contribution of 3% of your compensation, regardless of whether you make employee contributions