Client Service Leader

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🦌 Connecticut, New Hampshire, +1 more states – Remote

🦌 Connecticut – Remote 🗻 New Hampshire – Remote 🍂 Massachusetts – Remote

💵 $195k - $220k / year

⏰ Full Time

🟠 Senior

📁 Client Services

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Apex Companies, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📋 Compliance

💰 Funding Round on 2019-01

Engineering • Environmental • Compliance

Apex Companies, LLC is an award-winning consulting and engineering firm that provides a comprehensive range of services related to water resources, environmental solutions, and infrastructure development. Their expertise spans across various sectors including health and safety compliance, environmental assessment, civil engineering, and sustainable infrastructure management. With a commitment to delivering high-impact results, Apex is dedicated to fostering a safe, sustainable, and equitable future for their clients and communities.

📋 Description

• Lead the growth of Apex’s infrastructure services within your designated local market. • Develop and execute a strategic plan to expand relationships with municipal, utility, and public-sector clients. • Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner. • Collaborate with Divisional and Regional Leadership to align local efforts with Apex’s broader infrastructure strategy. • Serve as a trusted advisor to municipal and utility clients, understanding their infrastructure priorities and funding mechanisms. • Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes. • Drive cross-selling of Apex’s complementary environmental, construction, and compliance services. • Represent Apex at professional associations, technical committees, and industry conferences. • Oversee delivery of municipal infrastructure projects including water and wastewater treatment, distribution/collection systems, stormwater management, transportation or civil engineering. • Ensure technical excellence, quality control, and adherence to scope, schedule, and budget. • Provide technical leadership, mentoring, and QA/QC oversight to project teams. • Manage project performance, including backlog, utilization, and profitability metrics. • Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex’s local presence. • Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

🎯 Requirements

• BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline • 15+ years of experience in municipal infrastructure • Registered Professional Engineer preferred in MA, CT, or NH • Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets • Strong record of mentoring, team development, and leading cross-discipline project teams • Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership • Excellent written and verbal communication skills • Desire to manage and mentor all levels of staff.

🏖️ Benefits

• Company-subsidized medical and dental. • Company-paid life, short, and long-term disability. • 401k match, tuition assistance, and more. • Cross-training and the ability to work on a variety of projects. • Performance-based bonuses or other incentives. • Working with the best and brightest in the industry. • 2,000+ employee national firm with 70+ locations across the US.