Senior Product Manager, Expansion

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Logo of Apollo.io

Apollo.io

51 - 200 employees

Founded 2015

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

Apollo. io is an all-in-one sales platform designed to streamline and enhance sales operations from lead generation to deal management. The platform offers tools for contact and account search, scores and signals analysis, inbound optimization, sales engagement, and more, leveraging AI and a living data network for comprehensive sales intelligence. Apollo. io is ideal for sales professionals, marketers, and revenue operations teams aiming to enhance productivity and efficiency by automating workflow tasks and integrating CRM systems. With a focus on improving sales performance through analytics and conversation intelligence, Apollo. io helps businesses find the right leads at the right time, nurture those leads effectively, and close deals efficiently.

📋 Description

• Own customer expansion at Apollo, including in-product surfaces that drive seat additions, credit purchases, add-ons, and higher-value plan upgrades • Own the team invite and joiner experience to turn new seats into active, paying users • Own the admin upgrade request flow • Develop credit and plan upsells driven by deeper, habitual usage • Create hand-offs that guide qualified teams to Apollo’s sales team • Build reporting to identify healthy expansion and revenue leakage • Conduct customer research with paying customers, admins, and end users • Translate customer needs and friction points into product changes, strategy, and roadmap decisions • Prototype quickly using Claude Code and other AI tools • Use AI to refine thinking, automate busywork, align the team, and focus on high-leverage work • Write clear specifications and make product tradeoffs • Partner with Product Design and Engineering on product experience and delivery • Instrument funnels and track conversion and expansion metrics • Iterate based on measurement and learning • Drive alignment across Free-to-Paid, Pricing & Packaging, Sales, Support, and other partner teams

🎯 Requirements

• 4+ years of proven experience in SaaS product management • End-to-end product ownership in a SaaS environment • Demonstrated track record of unlocking revenue • Ability to create clarity and drive work forward in ambiguous environments • Strong product judgment and ability to make hard tradeoffs • Creative problem-solving ability • Customer empathy and focus on user speed and confidence • Ability to influence without authority • Clear communication and ability to build trust • Execution excellence across defining, shipping, measuring, and iterating • Technical fluency in performance, reliability, and integrations • Experience prototyping with AI tools such as Claude Code and Cursor • Ability to show something shipped using AI tools • Domain experience in PLG, monetization, billing, or expansion surfaces is a plus, not a requirement

🏖️ Benefits

• Equity • Company bonus or sales commissions/bonuses • 401(k) plan • At least 10 paid holidays per year • Flex PTO • Parental leave • Employee assistance program • Wellbeing benefits • Global travel coverage • Life/AD&D/STD/LTD insurance • FSA/HSA • Medical, dental, and vision benefits • Resources, support, and autonomy to own your role and make a real impact • Collaboration and cross-departmental team support • Freedom to experiment, take smart risks, and drive big wins

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