Program Manager

Job not on LinkedIn

🔥 22 minutes ago

⛰️ Colorado – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 10%

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Logo of Appficiency Inc.

Appficiency Inc.

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Appficiency Inc. is an enterprise technology consulting firm that specializes in implementing, customizing, and integrating Oracle NetSuite, Salesforce, and other enterprise platforms to modernize finance, operations, and project-based business processes. They provide services including NetSuite implementations, project rescue, custom development, integrations, strategic consulting, AI enablement, and ongoing support, with deep industry expertise across construction, manufacturing, distribution, professional services, and other project-driven sectors. Appficiency positions itself as a trusted B2B partner for enterprise transformation, emphasizing measurable outcomes, industry-specific solutions, and AI-enabled strategies.

📋 Description

• Develop and manage detailed program plans, including timelines, milestones, and resource allocation • Align programs with company strategic goals and client expectations • Monitor and report program progress, risks, and issues to senior management and internal and external stakeholders • Manage program budgets for cost-effectiveness and efficiency • Manage customer vendors to meet project objectives • Manage Appficiency project vendors from selection through performance monitoring • Ensure program deliverables align with the defined scope in statements of work • Identify scope deviations and communicate potential change requests to customers • Act as the primary client point of contact • Build and maintain relationships with internal and external stakeholders • Conduct regular client meetings to review progress, address concerns, and ensure satisfaction • Lead and motivate cross-functional project teams • Mentor and guide team members and foster continuous improvement • Coordinate with other departments to ensure resource availability and project requirements are met • Identify vendor needs, potential vendors, and manage vendor selection and rate negotiation • Integrate vendor project plans into the overall program plan • Identify risks, develop mitigation strategies, and maintain risk response plans • Proactively resolve issues and conflicts • Ensure deliverables meet quality standards and client specifications • Implement program management best practices and continuously improve processes and methodologies • Prepare and present program reports covering status, financials, and outcomes • Maintain comprehensive, current, and accessible program documentation • Communicate program performance and strategic recommendations to senior management • Engage stakeholders to maintain alignment on program objectives and outcomes • Analyze stakeholders and define strategies for managing their expectations

🎯 Requirements

• 8+ years of experience in professional services, functional or technical consulting, with a strong focus on ERP, CRM, or eCommerce systems • Proven success leading and delivering complex SaaS programs across diverse industries • 5+ years of management experience overseeing cross-functional teams, including consultants, developers, and client stakeholders, across multiple concurrent projects • Strong expertise with the NetSuite platform • Ability to translate business challenges into scalable technology solutions • Experience managing full program life cycles, including initiation, planning, execution, monitoring, and closure, ensuring delivery on time, within scope, and budget • Track record of building and maintaining long-term, profitable client relationships, with a focus on customer satisfaction, retention, and referenceability • Proficiency in project portfolio management, resource planning, and risk mitigation across large-scale programs • Skill in facilitating executive-level communications, including C-suite reporting, business reviews, and roadmap presentations • Advanced analytical and problem-solving skills, with the ability to make strategic decisions under pressure • Agility in fast-paced, high-growth environments with evolving priorities and stakeholder expectations • Familiarity with cloud computing technologies, system integrations, and third-party application ecosystems • PMP, Prince2, or similar project/program management certification is a plus • Open to travel up to 20–25%, including on-site client engagements and team coordination activities

🏖️ Benefits

• Investment in learning and career opportunities • Opportunities to learn, innovate, and lead • Opportunities to work with international teams and clients • Equal opportunity employer • Remote work arrangement • Opportunity to travel for on-site client engagements and team coordination activities

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