Senior Technical Writer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔏 Technical Writer

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aptive Resources

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🎖️ Defense

📦 Logistics

📣 Marketing

Defense • Logistics • Marketing

Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.

📋 Description

• Develop, edit and maintain SOPs, desk guides, process maps, templates, checklists, decision trees, reference materials and other program resources • Translate statutes, policies, Government direction and subject matter expert input into clear, concise and actionable operational guidance • Create and maintain a logically organized digital resource repository with naming conventions, metadata, version control and archival practices • Document end-to-end workflows for intake, technical review, clarification, quality assurance, audit and Government disposition activities • Edit technical review documents, monthly reports, communication products and audit materials for clarity, consistency, grammar and adherence to approved formats • Establish and maintain style guides, templates, controlled terminology and editorial standards for program deliverables • Facilitate content-development sessions with technical reviewers, auditors, QA staff and VA stakeholders and reconcile feedback into final products • Ensure guidance and templates remain synchronized with current policy interpretations, process decisions and lessons learned • Design user-friendly job aids and quick-reference tools that reduce errors and accelerate onboarding and reviewer performance • Perform final quality checks to confirm accuracy, accessibility, usability and document integrity before publication

🎯 Requirements

• Bachelor’s degree in English, communications, technical writing, public policy, business, healthcare administration or a related field • Minimum of 8 years of professional technical writing, editing, process documentation or knowledge-management experience • Demonstrated experience developing SOPs, manuals, guides, templates, process maps and other controlled operational documentation • Exceptional command of grammar, plain language, document structure and editorial quality control • Ability to interview subject matter experts, synthesize complex requirements and write for multiple audiences • Experience managing document versions, review cycles, comment resolution and publication workflows • Advanced proficiency with Microsoft Word, PowerPoint and SharePoint • Ability to create polished process visuals using Visio or comparable tools • Legal authorization to work in the U.S. • Experience writing for VA, VHA or another federal agency • Experience documenting eligibility, compliance, audit, credentialing, recognition or case-management processes • Familiarity with Section 508 accessibility, plain-language standards and federal document conventions • Experience establishing knowledge repositories, content governance and records-management practices • Experience supporting Lean process improvement, human-centered design or change-management initiatives

🏖️ Benefits

• Equal opportunity employer • Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply • Talent Community notifications about new job opportunities, company news, and upcoming career events