Sales Engineer – Hospitality Technology

Job not on LinkedIn

🕒 June 1

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

🦅 H1B Visa Sponsor

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Logo of Aquiva Labs

Aquiva Labs

201 - 500 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Aquiva Labs is a company that specializes in delivering Salesforce consulting and engineering services. With over 8 years of market experience and more than 1000 Salesforce certifications, Aquiva Labs focuses on driving exceptional business outcomes through quality, efficiency, and personalized services. They offer a range of services, including AppExchange app development, digital transformation, and managed engineering. Aquiva Labs prides itself on its global talent and expertise, serving industries such as high tech, travel, and financial services. They are known for their AI-enhanced Salesforce solutions and commitment to innovation and informed decision-making.

📋 Description

• Own the Technical Pre-Sales Process • - Lead all technical discovery, requirements gathering, and solution scoping across active deals • - Serve as the primary technical point of contact for prospective clients — from first demo through contract signature • - Identify and neutralize technical objections early, shortening sales cycles and increasing win rates • Design & Present Solutions • - Translate client requirements into clear solution architectures using Hapi's Integration Platform, Data Platform, Rules Engine, and Automations as a starting point • - Produce solution diagrams, integration flow documentation, and technical proposals tailored to both technical and non-technical stakeholders • - Align proposed solutions with the product roadmap in close collaboration with Product and Engineering teams • Build Demos & Proof-of-Concepts • - Develop compelling, client-specific demos that bring Hapi's capabilities to life — especially for products without a traditional UI/UX • - Build lightweight POC integrations when required to validate technical feasibility or accelerate buyer confidence • - Maintain and continuously improve a library of reusable demo assets and technical artifacts • Enable Internal Business Cases • - Help buyers articulate and quantify the value of Hapi's platform to their internal stakeholders — IT leadership, finance, operations • - Produce business case frameworks, ROI models, and executive-ready summaries that support the buyer's internal approval process • - Respond to RFPs and RFIs with technically rigorous, commercially compelling responses • Scoping & Estimation • - Develop and maintain structured scoping templates (SPERT and similar) to produce accurate, consistent pre-sales effort estimates • - Prepare comprehensive pre-sales documentation that enables seamless handoff to the post-sales implementation team • - Collaborate with Engineering

🎯 Requirements

• 5+ years in a technical pre-sales, solutions architecture, or forward-deployed engineering role ideally at a SaaS or integration-focused company • Demonstrated track record of shortening complex B2B sales cycles through technical ownership and client-facing expertise • Experience with medium-to-large enterprise clients, including navigating multi-stakeholder buying processes • Solid familiarity with RESTful APIs, webhooks, JSON/XML data formats, and authentication protocols (OAuth, SAML, JWT): APIs & Integrations • Solid familiarity with AWS (Lambda, S3, API Gateway, EC2); equivalent Azure • Understanding of relational databases, data transformation, ETL concepts, and the ability to create clear integration flow and architecture diagrams • Awareness of data security best practices, encryption standards, and GDPR/PII considerations in system integrations • Strong preference for candidates with direct experience in hospitality technology such as PMS, CRS, POS, CRM and Loyalty Systems • Candidates from adjacent verticals, travel booking platforms, airlines, fintech, retail POS with deep SaaS integration experience will be seriously considered • Exceptional ability to explain complex technical concepts to non-technical audiences. You make hard things feel simple • Strong written communication skills; able to produce client-ready documentation • Comfortable presenting to and fielding questions from senior technical and business stakeholders.

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