Forward Deployed Implementation Engineer

🔥 3 hours ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Archilogic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🏠 Real Estate

☁️ SaaS

🤖 Artificial Intelligence

Real Estate • SaaS • Artificial Intelligence

Archilogic is a spatial intelligence platform that enables management and editing of floor plans through dynamic spatial data models. By transforming static floor plans into interactive and AI-ready digital twins, it facilitates informed decision-making and efficient space management. The platform is designed for various environments, including corporate offices and coworking spaces, allowing users to optimize layouts for productivity and compliance with local regulations.

📋 Description

• Own enterprise implementations end to end, configuring each customer's account for their workflows • Ensure the data model fits how each customer operates so Archilogic becomes their source of truth • Build platform extensions using the Extension SDK, GraphQL and REST APIs, and MCP • Teach and enable users to drive proper adoption • Drive usage and expansion across implemented accounts • Serve as first-line support and technical relationship for accounts • Escalate deep backend integration work to core engineering • Turn recurring implementation friction into product roadmap signal and sometimes ship the fix • Support major pre-sales opportunities with technical scoping and proof-of-concept work

🎯 Requirements

• Real technical fluency: ability to build extensions, script against APIs, and model data well • Experience working directly with customers and owning outcomes • Forward deployed, implementation, or solutions/delivery engineering background fits naturally but is not required • Ability to configure and build maintainable customer solutions • Strong customer-facing instincts and ability to teach non-technical users • Ability to hold credible technical conversations with engineers • Bias to ship and comfort owning ambiguous problems on a small, remote team • Nice to have: spatial/CAD/BIM data, graph data models, or geometry • Nice to have: IWMS/CAFM platforms, including Tririga, Archibus, Planon, or ServiceNow • Nice to have: experience building on a platform SDK or developing agentic/LLM-powered tooling such as MCP and tool use

🏖️ Benefits

• Remote-first work • Work within a remote team • Compensation is location-tiered, with the range shared early in the process