
201 - 500 employees
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Arctiq is a company that specializes in providing transformative infrastructure, security, and platform engineering solutions. They focus on enterprise security, modern infrastructure, and platform engineering, helping businesses architect practical and efficient solutions using world-class technologies. Arctiq offers managed security services, cloud security, and modern infrastructure solutions such as wireless networking and hybrid cloud infrastructure. They work with various sectors including healthcare, education, government, and more to enhance connectivity and bolster security using innovative technologies. Their services cover comprehensive infrastructure and security needs, from video surveillance in schools to smart city initiatives and cloud-native solutions for industries like oil & gas.
🔥 0 minutes ago
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201 - 500 employees
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Arctiq is a company that specializes in providing transformative infrastructure, security, and platform engineering solutions. They focus on enterprise security, modern infrastructure, and platform engineering, helping businesses architect practical and efficient solutions using world-class technologies. Arctiq offers managed security services, cloud security, and modern infrastructure solutions such as wireless networking and hybrid cloud infrastructure. They work with various sectors including healthcare, education, government, and more to enhance connectivity and bolster security using innovative technologies. Their services cover comprehensive infrastructure and security needs, from video surveillance in schools to smart city initiatives and cloud-native solutions for industries like oil & gas.
• Serve as the primary resource responsible for the administration, support, optimization, and security of the organization's end-user computing environment. • Administer and maintain enterprise endpoint management platforms, including SCCM/MECM and Microsoft Intune. • Configure, deploy, and support Windows Autopilot for streamlined device provisioning and onboarding. • Manage and support endpoint infrastructure through Windows Administration Center and related management tools. • Package, deploy, and maintain end-user applications across the enterprise environment. • Oversee operating system lifecycle management, including upgrades, migrations, and refresh initiatives. • Manage endpoint patching and update compliance to ensure systems remain current and secure. • Support and maintain endpoint backup and recovery solutions. • Identify, prioritize, and remediate endpoint vulnerabilities in partnership with security teams. • Administer software licensing and hardware asset management processes and reporting. • Monitor and improve the overall digital employee experience, focusing on endpoint performance and user satisfaction. • Implement and maintain endpoint security baselines, hardening standards, and compliance controls. • Support and troubleshoot enterprise print services and printing infrastructure. • Manage deployment and support of mobile applications across iOS and Android devices. • Provide support for Bring Your Own Device (BYOD) programs and policies. • Monitor endpoint health and performance through proactive monitoring and alerting solutions.
• 7+ years of experience in End User Computing, Desktop Engineering, or Endpoint Management roles. • Hands-on experience administering Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune in an enterprise environment. • Strong experience with Windows Autopilot, endpoint provisioning, and device lifecycle management. • Experience supporting enterprise Windows desktop environments and modern workplace technologies. • Knowledge of endpoint security best practices, vulnerability management, and system hardening. • Experience with application packaging, deployment, and patch management processes. • Familiarity with mobile device management (MDM) solutions and mobile application deployment. • Experience supporting BYOD environments and modern workplace initiatives. • Strong troubleshooting, communication, and customer service skills. • Ability to work independently in a fully remote environment while supporting a dedicated client account. • Experience with enterprise monitoring and endpoint analytics platforms. • Relevant Microsoft certifications related to endpoint management or modern workplace technologies. • Experience working in managed services or dedicated client support environments. • Familiarity with ITIL processes and service management best practices.
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