Practice Director

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arctiq

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Arctiq is a company that specializes in providing transformative infrastructure, security, and platform engineering solutions. They focus on enterprise security, modern infrastructure, and platform engineering, helping businesses architect practical and efficient solutions using world-class technologies. Arctiq offers managed security services, cloud security, and modern infrastructure solutions such as wireless networking and hybrid cloud infrastructure. They work with various sectors including healthcare, education, government, and more to enhance connectivity and bolster security using innovative technologies. Their services cover comprehensive infrastructure and security needs, from video surveillance in schools to smart city initiatives and cloud-native solutions for industries like oil & gas.

📋 Description

• Own and focus the Microsoft service catalog across identity/Entra ID, Azure, security, migrations, and modern workloads • Establish qualification criteria and decision rights for in-house and partner-delivered work • Drive the multi-year capability roadmap aligned with Microsoft direction and customer demand • Establish governed partner delivery models for non-core or overflow work • Partner with Sales to shape pipeline, qualify opportunities, and win strategic deals • Determine which deals fit the catalog and which require third-party partners • Equip Sales with outcome-driven propositions, scope boundaries, and risk frameworks • Own deal structure, pricing discipline, and statement-of-work rigor • Ensure SOWs meet customer and P&L objectives • Set delivery standards, quality gates, estimation rigor, and governance • Own executive escalations and recover troubled engagements • Drive accepted SOWs to profitable, customer-satisfying completion • Improve on-time delivery, CSAT, margin, and utilization metrics • Lead and grow the Microsoft delivery team, including the Technical Lead • Build the team's skills roadmap and close gaps in modern Microsoft technologies • Develop a culture of advisors rather than order-takers • Represent the practice with executives internally and with key customers • Engage with the Microsoft partner ecosystem to support co-sell, specializations, and solution alignment

🎯 Requirements

• 10+ years in Microsoft professional services • 5+ years leading a practice inside a VAR or systems integrator • Proven track record turning around delivery organizations, including service catalog, capability building, and pipeline discipline • Strong commercial instincts and experience partnering with Sales, shaping qualification, and defining scope and risk boundaries • Executive presence and trusted-advisor capability • Experience as an escalation point for troubled projects • Strong technical grounding across Azure, Entra ID/identity, security, application migrations, domain consolidations, and hybrid endpoint management • Experience running or steering partner delivery models for work outside core capabilities • Microsoft Certified: Azure Solutions Architect Expert or current equivalent (required or highly preferred) • SC-300 or AZ-500 (required or highly preferred) • Additional security, identity, or M365 certifications are a bonus • Experience modernizing teams with legacy skills or unconstrained sales habits • Strong negotiation skills • Comfortable leading strategy while remaining approximately 25% hands-on in delivery • Familiarity with Microsoft partner programs, specializations, and co-sell motions

🏖️ Benefits

• Equal opportunity employer • Inclusive work environment • Accommodations or adjustments throughout the interview process and beyond