Revenue Operations Systems Manager

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $102k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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Ardoq

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise

Ardoq is a dynamic, data-driven tool for Enterprise Architecture, designed to assist organizations in planning, executing, and anticipating the impacts of change across various aspects of their business. The software provides insightful dashboards, interactive visualizations, and diagrams, enabling users to understand the interplay between technology and personnel while minimizing the time spent on documentation. Ardoq is focused on empowering customers to achieve value through successful transformation.

📋 Description

• Own Salesforce end to end, including user setup, permissions, configuration, and ongoing optimization • Maintain Salesforce and its integrated applications • Partner with Customer Success, Renewals, Professional Services, and Sales to turn business problems into system solutions • Lead system projects, including CPQ deployment and Customer SQL framework development • Clear tickets supporting Sales and Customer Success • Review and troubleshoot Salesforce Flows and automations • Scope integration improvements • Optimize post-sales processes with Customer Success and Professional Services leadership • Use AI tools to validate formulas, check automations, and complete repetitive tasks

🎯 Requirements

• Current Salesforce Administrator certification • Experience supporting Salesforce inside a high-growth tech company • Dedicated experience in customer operations • Understanding of supporting Customer teams focused on renewals and retention • Certified Salesforce Admin • Daily use of AI tools such as Claude, Gemini, or ChatGPT • Ability to explain system changes to non-technical stakeholders

🏖️ Benefits

• Employee Stock Options • 25 days annual leave • Enhanced parental leave, available globally • 401(k) retirement plan • Health, disability, and life insurance • Annual learning budget • Fully remote within Eastern US time zone hours

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