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Revenue Lead, ROPS Setup

🔥 4 hours ago

🌴 South Carolina – Remote

infoinfo

💵 $22 - $31 / hour

⏰ Full Time

🟠 Senior

💹 Revenue Operations

Where this job comes from

Posted on DaVita Kidney Care's careers page, not through a job board

First seen by Remote Rocketship 4 hours ago

Still open on DaVita Kidney Care's site. Checked 13 minutes ago.

Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Independently complete complex Claim Content, Plan Code evaluation, contract loading, CDM attribute, metadata, and Setup Change Project work in Nautilus and related systems • Research unclear requirements and resolve claim-formatting and system-edit issues through validation and closure • Escalate blockers with findings and recommended next steps • Follow DaVita compliance policies, SOX controls, and data integrity standards • Document configuration decisions and supporting evidence • Serve as a day-to-day technical resource and onboard Revenue Specialists • Coach specialists and peers through complex setup tickets • Identify knowledge gaps and maintain SOPs, job aids, and checklists • Perform pre-bill and post-implementation quality assurance and root-cause analysis • Use Excel VLOOKUPs, Pivot Tables, and formulas to audit configurations and monitor aging and error trends • Share actionable findings with supervisors • Identify rework and workflow bottlenecks • Lead or co-lead process improvements, test setup changes, update procedures, and support workflow adoption • Coordinate handoffs and issue resolution with Billing, Collections, IT, Payor Partnerships, and other ROPS Teams • Explain setup impacts, clarify next steps, and keep partners informed through completion • Model Core Values, communicate with empathy and respect, foster belonging, and support leadership initiatives and projects

🎯 Requirements

• High School Diploma or equivalent • Demonstrated initiative, independent problem-solving, attention to detail, and ability to manage competing priorities in a remote, highly regulated environment • Intermediate Excel proficiency, including VLOOKUP/XLOOKUP, Pivot Tables, data organization, and formulas • Confidence navigating complex systems • Clear written and verbal communication • Sound judgment with ambiguous requirements • Ability to coach peers with patience and empathy • Preferred: Associate’s or Bachelor’s degree • Preferred: Experience in healthcare revenue cycle, billing system setup, medical claims, or other highly regulated operations • Preferred: Experience as an informal lead, peer trainer, or mentor

🏖️ Benefits

• Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Headspace® access • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through StarLearning

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