Manager, Revenue Cycle Services

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🔥 0 minutes ago

🐊 Florida, New York, +1 more states – Remote

🐊 Florida – Remote 🗽 New York – Remote 🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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North American Partners in Anesthesia

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North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.

📋 Description

• Directly oversee the Accounts Receivable team, including Credit Balance, Over/Underpayment, and Correspondence units • Manage team performance, workflow, training, and quality assurance in partnership with the Supervisor of RCM • Lead hiring, onboarding, and training of AR staff and supervisors • Conduct performance evaluations using productivity, accuracy, attendance, and quality metrics • Monitor staff time and attendance via WorkDay; manage PTO, absences, and tardiness • Approve overtime and adjustments within the departmental budget • Supervise daily AR processes to ensure timely follow-up and efficient collections • Review and approve account adjustments and workflow escalations • Maintain compliance with collection laws, payer contract terms, and appeals processes • Track, analyze, and report AR performance using Microsoft Excel and other Microsoft Office tools • Document processes, performance trends, and improvement plans • Identify payer denial and underpayment trends and implement improvement plans • Work with payers to resolve issues and build cooperative relationships • Analyze payer aging reports to identify root causes and reduce outstanding balances • Prepare summaries, presentations, and reports for leadership review • Partner with RCM leadership and departments on staff development, training, best practices, process efficiency, and strategic initiatives • Participate in leadership meetings and lead monthly team meetings

🎯 Requirements

• High School Diploma or equivalent required; Bachelor’s degree preferred • Minimum of 5 years of experience in Revenue Cycle Management • 1–3 years of supervisory or management experience • Strong knowledge of denial management, payer communication, and collections processes • Advanced proficiency in Microsoft Office Suite, especially Excel (e.g., pivot tables, VLOOKUP, data analysis), Word, and PowerPoint • Strong verbal and written communication skills • CPC (Certified Professional Coder) or CCS-P (Certified Coding Specialist – Physician-based) certification preferred

🏖️ Benefits

• Paid Time Off • Health insurance • Life insurance • Vision insurance • Dental insurance • Disability insurance • AD&D insurance • Flexible Spending Accounts/Health Savings Accounts • 401(k) • Leadership and professional development opportunities • Remote work arrangement

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