Senior Revenue Operations Manager

🔥 3 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $122.4k - $153k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Coursera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 $1M Venture Round on 2021-01

Education • eCommerce • SaaS

Coursera is one of the largest online learning platforms in the world, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller. With the mission of providing universal access to world-class learning, Coursera partners with over 250 leading universities and industry partners to offer a wide range of courses, Specializations, Professional Certificates, and degree programs. As of March 2022, it had 102 million registered learners and is utilized by institutions globally for workforce upskilling and reskilling in various fields like data science, technology, and business. Coursera became a B Corp in February 2021.

📋 Description

• Serve as a trusted operations partner to AMER sales leaders, providing insights and recommendations that support revenue growth and business performance • Manage the regional forecasting cadence across new business, expansion, and renewals; challenge assumptions, identify risks and upside, and improve forecast accuracy • Analyze pipeline coverage, creation, conversion, deal progression, and sales productivity to identify trends and recommend actions to close performance gaps • Drive pipeline hygiene and CRM data quality through clear reporting, regular follow-up, and accountability with sales managers and representatives • Design, build, and maintain dashboards and reports in Salesforce and Tableau, using data from sources such as Databricks to provide visibility into performance, pipeline health, and priority actions • Prepare analyses and concise business narratives for monthly and quarterly business reviews, translating findings into recommendations for leadership • Partner with Sales, Marketing, Customer Success, Finance, and global Revenue Operations to align on metrics, reporting, and regional business priorities • Support territory and account planning, target setting, and coverage analysis with sales leadership and central planning teams • Identify, build, and implement AI-assisted workflows and automation to reduce manual reporting, improve data quality, and streamline recurring sales operations processes • Use Gong and Claude to surface deal insights, support pipeline reviews, and accelerate analysis; validate AI-generated outputs before business use • Support standardization of processes, reporting, and tools across teams, including integration initiatives and change adoption

🎯 Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, business operations, or a related analytical role, with experience supporting B2B sales teams • Demonstrated experience managing sales forecasting, pipeline analysis, and performance reporting in a SaaS or recurring revenue business • Strong analytical skills and advanced proficiency in Excel or Google Sheets, including building models and translating complex data into actionable insights • Proficiency in Salesforce, including opportunity management, data quality, and reporting • Experience with annual planning, territory design, sales capacity modeling, and sales compensation • Experience partnering with sales leaders and cross-functional stakeholders to solve operational problems and influence decisions • Strong written and verbal communication skills, with the ability to present findings clearly to both technical and business audiences • Ability to manage competing priorities, take ownership of deliverables, and work effectively through ambiguity

🏖️ Benefits

• Equity eligibility • Flexible choice of working from home, an office, or a collaboration space • Opportunities for collaboration, complex problem-solving, and key milestones • Career growth opportunities • Reasonable accommodations upon request

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