National Director – Financial Aid

Job not on LinkedIn

🔥 7 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

University of Arizona College of Education

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1922

📚 Education

🏥 Healthcare

💳 Fintech

Education • Healthcare • Fintech

University of Arizona College of Education is a leading institution dedicated to providing comprehensive education and training in various healthcare fields. Their programs, including a Bachelor of Science in Nursing (BSN), prepare students for successful careers in nursing and healthcare through a combination of classroom instruction and hands-on training. With multiple campuses across the United States, the college emphasizes flexibility and personalized career support to ensure students thrive in their chosen career paths.

📋 Description

• Provide enterprise-wide operational leadership and flexible financial aid support across all Arizona College of Nursing campuses • Lead the National Team of Financial Aid Officers and supporting roles • Evaluate workload and capacity, and shift staff, caseloads, and priorities to campuses with the greatest need • Partner with Regional Directors of Financial Aid and campus leaders to stabilize coverage, address backlogs and vacancies, resolve escalations, and maintain consistent service • Recruit, onboard, develop, and retain a high-performing National Financial Aid team • Build a cross-trained team capable of supporting any campus and shifting priorities • Deliver technical and professional development through coaching, performance data, and quality assurance insights • Lead team meetings and one-on-one check-ins, provide feedback, reinforce accountability, and address performance or coverage gaps • Lead end-to-end financial aid support across all campuses and deploy National Team resources based on institutional need • Monitor staffing, workload, vacancies, backlogs, service levels, and compliance risk • Manage caseload distribution and temporary campus coverage • Maintain accurate and compliant student records in Anthology/Nexus and relevant federal systems • Oversee proactive student outreach by phone, email, and text • Maintain knowledge of Title IV, state, and institutional financial aid regulations • Conduct risk-based file reviews and internal audits, identify root causes, and coordinate corrective action • Ensure accurate documentation for awarding, packaging, verification, and disbursement activities • Collaborate with QA, Regional Directors, and campus leaders to resolve findings and strengthen compliance • Counsel students and families on federal aid, institutional loans, scholarships, agency assistance, and repayment strategies • Resolve escalated student and campus concerns • Partner with campus departments to remove barriers and promote student persistence and success • Standardize processes, share best practices, and lead cross-functional improvements • Travel to AZCN campuses for operational assessment, training, coaching, backlog reduction, and temporary leadership or hands-on support • Achieve established coverage, packaging, backlog, responsiveness, service-level, QA, compliance, and stakeholder satisfaction outcomes

🎯 Requirements

• High School Diploma or equivalent experience • Minimum of 3-5 years of experience in higher-education financial aid administration • Strong working knowledge of Title IV regulations, financial aid operations, and financial aid systems • Minimum of 1-2 years of formal leadership experience or demonstrated leadership in a student services environment • High degree of professionalism, sound judgment, and discretion when handling confidential information • Ability to prioritize competing needs, manage multiple campuses or workstreams, and shift resources in a fast-paced environment • Strong student-service and campus-partnership mindset • Must be eligible to access the National Student Loan Data System (NSLDS) • Ability and willingness to travel up to 15% to AZCN campuses, including occasional short-notice travel • Bachelor's degree in a relevant field from an accredited college or university preferred • Financial literacy expertise, including familiarity with student loan repayment options and financial aid processes preferred • Experience with multi-campus operations, capacity planning, workload balancing, change management, or turnaround support preferred

🏖️ Benefits

• Competitive pay • Opportunities for professional development • Supportive working environment • Generous PTO and holiday benefits • Medical, dental, and vision benefits • 401(k) with company match • Fully remote work location