Claims Analyst

Job not on LinkedIn

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Arrive Logistics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🚗 Transport

💰 $300M Private Equity Round on 2021-04

Logistics • Transport

Arrive Logistics is a multimodal transportation and technology company providing strategic solutions for both shippers and carriers. Founded in 2014, it has quickly grown to become one of the fastest-growing freight brokerages in the nation, with over 1,000 employees. The company specializes in various forms of transportation, including Truckload, LTL, Flatbed, Intermodal, and Drayage, as well as leveraging technology to optimize operations in the freight industry. Arrive Logistics aims to redefine a new standard for service, focusing on delivering reliability and efficiency in the logistics process.

📋 Description

• Manage an assigned portfolio of Arrive Fresh cargo claims from initial filing to final resolution • Investigate and resolve temperature-controlled freight claims involving reefer temperature deviations, pulp readings, transit delays, shelf-life deterioration, and USDA inspection results • Apply PACA guidelines and the Carmack Amendment • Negotiate and settle cargo loss, damage, shortage, and contamination claims with shippers, receivers, carriers, and insurance adjusters • Coordinate salvage, redistribution, or disposal of perishable freight in line with food safety and FSMA requirements • Collect and validate claim documentation, including temperature logs, bills of lading, USDA inspections, and invoices • Build defensible positions for recovery and subrogation • Reconcile claim-related receivables and payables, secure releases, and execute assignments of rights • Track claims data and trends to identify risk areas, recurring issues, and carrier performance concerns • Share findings with Arrive Fresh leadership • Partner with Carrier Sales, Business Delivery, Legal, and Operational Risk on high-risk shipments and dispute resolution • Escalate complex, high-value, or litigated claims to the Arrive Fresh Risk Manager • Monitor cold-chain compliance and carrier vetting standards • Enforce reefer unit certifications, temperature-recording protocols, pre-cooling requirements, and FSMA Sanitary Transportation Rule compliance • Oversee operational risk workflows for rejected, stranded, or high-risk perishable loads • Coordinate real-time reefer temperature deviation reviews, offsite restacks, and carrier holds or decertifications • Maintain accurate claim records in the TMS and claims management system • Keep customers and carriers informed of claim status

🎯 Requirements

• Bachelor's Degree in a relevant field (Supply Chain, Business Administration, Finance, or related) or equivalent professional experience preferred • 3+ years of cargo claims management experience, with a heavy emphasis on 3PL, freight brokerage, or cargo insurance environments • Deep knowledge of perishable freight laws and standards, including the Carmack Amendment, PACA guidelines, USDA standards, and FSMA • Strong negotiation, conflict resolution, and critical thinking skills • Track record of handling high-value settlements and complex legal disputes • Strong organizational skills and intensive attention to detail • Ability to manage competing priorities in a fast-paced logistics environment • Proficiency in Google Workspace, freight broker TMS platforms, and claims management software • Excellent written and verbal communication skills • Focus on proactive, collaborative customer and carrier relationship management

🏖️ Benefits

• Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage • Matching 401(k) program • Employee Resource Groups • Free counseling sessions through the Employee Assistance Program • Company-paid holidays • Paid vacation time • Wellness days • 100% paid parental leave • Employee Referral Program • Personal and career development opportunities • Award-winning culture • Remote work arrangement