Claims Analyst

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $61k - $76k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arrive Logistics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🚗 Transport

💰 $300M Private Equity Round on 2021-04

Logistics • Transport

Arrive Logistics is a multimodal transportation and technology company providing strategic solutions for both shippers and carriers. Founded in 2014, it has quickly grown to become one of the fastest-growing freight brokerages in the nation, with over 1,000 employees. The company specializes in various forms of transportation, including Truckload, LTL, Flatbed, Intermodal, and Drayage, as well as leveraging technology to optimize operations in the freight industry. Arrive Logistics aims to redefine a new standard for service, focusing on delivering reliability and efficiency in the logistics process.

📋 Description

• Manage an assigned portfolio of Arrive Fresh cargo claims from initial filing to final resolution • Investigate and resolve temperature-controlled freight claims involving reefer temperature deviations, pulp readings, transit delays, shelf-life deterioration, and USDA inspection results • Negotiate and settle cargo loss, damage, shortage, and contamination claims • Coordinate salvage, redistribution, or disposal of perishable freight • Collect and validate temperature logs, bills of lading, USDA inspections, invoices, and other claim documentation • Reconcile claim-related receivables and payables, secure releases, and execute assignments of rights • Track claims data and trends to identify risk areas, recurring issues, and carrier performance concerns • Partner with Carrier Sales, Business Delivery, Legal, and Operational Risk • Escalate complex, high-value, or litigated claims to the Arrive Fresh Risk Manager • Monitor cold-chain compliance, carrier vetting, reefer certifications, temperature-recording protocols, pre-cooling requirements, and FSMA compliance • Oversee operational risk workflows for rejected, stranded, or high-risk perishable loads • Maintain accurate claim records in TMS and claims management systems and keep customers and carriers informed

🎯 Requirements

• Bachelor's Degree in a relevant field (Supply Chain, Business Administration, Finance, or related) or equivalent professional experience preferred • 3+ years of cargo claims management experience, with a heavy emphasis on 3PL, freight brokerage, or cargo insurance environments • Deep knowledge of the Carmack Amendment, PACA guidelines, USDA standards, and FSMA • Strong negotiation, conflict resolution, and critical thinking skills, including handling high-value settlements and complex legal disputes • Strong organizational skills and attention to detail in a fast-paced logistics environment • Proficiency in Google Workspace, freight broker TMS platforms, and claims management software • Excellent written and verbal communication skills for customer and carrier relationship management

🏖️ Benefits

• Medical, dental, vision, life, and disability coverage • Matching 401(k) program • Employee Resource Groups and learning opportunities • Free counseling sessions through the Employee Assistance Program • Referral Program • Company-paid holidays • Paid vacation time • Wellness days • 100% paid parental leave