Inside Sales Representative – NIC Components

🕒 3 days ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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Arrow Components

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Arrow Components is the driving force behind arrow. com, the e-commerce portal for Fortune 120 company Arrow Electronics. It serves as a complete electrical engineering marketplace, offering a wide array of components, free design tools, datasheets, and reference designs. Arrow Electronics supports over 210,000 technology manufacturers and service providers, helping to guide innovation with a focus on technology solutions that enhance business and daily life.

📋 Description

• Manage the overall account relationship by providing strategic service and support to assigned customer base • Maximize margins, gain market share, and drive value added solution selling • Provide customer service by facilitating quoting, fulfilling demand, ensuring on-time delivery, providing engineering support, and troubleshooting customer problems • Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow • Develop and manage customer strategy in assigned account territory for Sales Excellence • Manage supply chain engagements including e-Compass, Consignments, CARES, Synergistic products, Reverse Logistics, GBC, and ITAD • Sell and drive Solutions Selling within the approved account-level strategy • Make sales decisions based on knowledge of the competitive landscape • Perform ongoing Sales Support activities for the Order to Invoice process • Own the customer interface for backend Quality processes, including corrective actions and Field Quality Reports • Maintain Perfect Order Index (POI) and inventory integrity to minimize write-offs and bill-backs • Own the customer interface for Credit & Financial Information and coordinate available resources and support functions • Set strategy for the Quote to Order process and coordinate customer quotations • Validate EOL and item class changes, negotiate pricing and quote markups, and notify customers of price increases

🎯 Requirements

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience • Experience with Salesforce • Intermediate Excel skills, including VLOOKUPs, pivot tables, and formulas • Strong time management skills • Ability to multitask in a fast-paced environment • Sales experience • If located in a remote location, ability to travel to an Arrow office location as requested by Arrow leadership

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401k, With Matching Contributions • Short-Term/Long-Term Disability Insurance • Health Savings Account (HSA)/ Health Reimbursement Account (HRA) • Paid Time Off • Tuition Reimbursement • Growth Opportunities • Competitive financial compensation • Various compensation plans • Solid benefits package