Post-Sales Account Manager

🕒 May 19

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Locala

WebsiteLinkedInAll Job Openings

51 - 200 employees

Locala is a leading omnichannel advertising platform that leverages consumer insights and machine learning AI to help marketers efficiently plan, buy, and measure multi-location campaigns on a global scale.

📋 Description

• Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships • Develop & deliver performance reports to clients and benchmarking those results against similar campaigns • Work independently and collaboratively as part of a team • Develop strong relationships with customers, connect with key business executives and stakeholders • Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells • Answer client queries and identify new business opportunities among existing customers • Responsible for the creation and delivery of reporting, providing analysis of performance • Manage projects with the design team to deliver best in class creative executions • Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions

🎯 Requirements

• 2-3 years experience in the Ad Tech/Digital advertising field • Highly organized and able to prioritize • Ability to self-manage, juggle multiple priorities & meet deadlines with a strong attention to detail • Proficient in analyzing large datasets and prioritizing them into actionable insights • Excellent communication skills • Client facing experience • Comfortable with a start-up environment, open to facing interesting challenges globally with a problem-solving & resourceful mindset

🏖️ Benefits

• Medical, Dental & Vision Insurance - 100% paid for the employee-only, 80% for dependents • 401k with Company Match • Paid Parental Leave • Paid Vacation, Sick Time & Holidays