Lead Adjuster

🕒 Yesterday

🏈 Alabama, Arizona, +17 more states – Remote

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💵 $36 - $40 / hour

⏰ Full Time

🟠 Senior

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Investigate, evaluate, and resolve automobile claims efficiently and accurately • Review automobile claim investigations and provide recommendations and direction on claim handling • Assist with frontline adjuster development through training, mentoring, and one-on-one coaching • Provide additional leadership coverage and support when supervisors are unavailable or as directed by management • Ensure claims comply with company standards, industry best practices, and applicable regulations • Document investigations, evaluations, recommendations, and plans of action clearly and accurately • Maintain professional correspondence, reports, and claim file documentation • Provide exceptional service and maintain positive relationships with customers and business partners • Assist with or lead claims projects involving other organizational areas • Serve as a liaison for the Claims department when needed • Support claims operations, procedures, workflows, and departmental initiatives • Identify process and system improvement opportunities and provide recommendations to management • Escalate potential quality, compliance, or operational concerns to management • Support identification, recruitment, hiring, and development of talent • Maintain confidentiality of sensitive employee and company information • Comply with applicable state and federal laws, Department of Insurance requirements, carrier requirements, and company policies and procedures

🎯 Requirements

• Minimum 4 years of experience in the non-standard Property & Casualty insurance industry • Experience handling both automobile property damage and bodily injury claims • Strong understanding of insurance industry practices, standards, regulations, and terminology • Strong investigation, evaluation, analytical, and decision-making skills • Ability to manage multiple priorities in a fast-paced claims environment • Strong written and verbal communication skills • Ability to meet established performance goals • Must be able to successfully complete a background check

🏖️ Benefits

• Fully remote work arrangement • Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices

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