Bilingual Associate Claims Examiner, English/French

🕒 August 7

🇺🇸 United States – Remote

💵 $17 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 38%

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🗣️🇫🇷 French Required

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Logo of Assurant

Assurant

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Process and manage large amount of incoming and current claims. • Communicate with customers regarding open claims. • Discuss claims & file claims with the shipping companies, such as UPS & FedEx. • Answer claims inquiries via email, live chat, and telephone. • Answer customer support questions. • Scanning documents.

🎯 Requirements

• High School Diploma • Customer service experience and ability to manage escalated calls. • Ability to articulate using email and phone with excellent communication. • Ability to multi-task and stay organized. • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Must be bilingual in English and French • Proficient using the Internet for research. • Email communication proficiency. • Superb attendance record. • Previous claims experience and license preferred. • QuickBooks experience a plus.

🏖️ Benefits

• Competitive base salary with annual performance bonus • Comprehensive medical, dental, and vision coverage starting day one • 401(k) with a 6% company match • Paid time off, holidays, and a volunteer day • Remote work environment • Professional development opportunities • Employee wellness and mental health resources

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