Fraud Triage Specialist – Mobile

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 - $34 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Research and process claims with Risk Issues. • Collaborate with SIU investigators and perform suspected fraud referrals and callbacks as needed. • Research and respond to inquiries from internal clients. • Document claim files to ensure accurate and timely communication with end customers. • Meet or exceed productivity and quality standards for claim reviews. • Identify risk, fraud, and compliance issues and participate in implementing tools and processes to minimize or eliminate them. • Recognize consistent problem areas and report them to higher level for action. • Perform specialized fraud detection and prevention functions. • Follow standard reporting procedures and Risk Management policies to ensure compliance with reporting requirements. • Participate in scheduled meetings and calls with the Operations Management Team. • Provide fraud detection guidance to other team members as needed. • Perform post-decision tasks, including documenting BOLOs and updating negative lists. • Set examples for behavioral expectations including attendance, teamwork, and organizational contributions. • Work Monday through Friday from 1:00pm to 10:00pm EST.

🎯 Requirements

• High School diploma, GED or higher. • 3+ years of experience in a customer service environment. • Ability to attend and pass the required Insurance Adjuster License courses. • Ability to maintain continuing education requirements necessary to maintain required Licenses. • Analytical skills including experience with data and statistical analysis. • Proficient in Microsoft Word, Excel, and other Office applications. • Ability to work in multi system/functional environment requiring the use of various systems and tools (e.g.: Assurant systems, vendor systems, GRM, risk management reports, specialized websites/portals). • Excellent verbal and written communication skills, interpersonal and customer service skills. • Demonstrates strong internal and external communication to drive improved performance. • Ability to effectively relay accurate and detailed information to various parties via telephone calls, written communication, in team meetings, and training sessions. • Able to apply problem solving skills on complex issues for researching and resolving exception items that have been initiated via various channels. • Ability to analyze problems and make recommendations that impact the team and business. • 2-year degree or equivalent experience. • Current Insurance Adjuster License. • Experience with ePrism and Assurant Mobile Claims.