Underwriting Automation – Transformation Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $103.8k - $173.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Underwriter

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Lead end-to-end assessment and redesign of underwriting workflows, including intake, triage, eligibility review, referrals, exceptions, quality review, and decision support • Identify and prioritize automation opportunities to reduce manual work and process variation, improve turnaround time, and support scalable underwriting operations • Translate underwriting processes, pain points, and business rules into automation requirements, AI-enabled use cases, analytics solutions, and implementation roadmaps • Partner with underwriting, product, operations, data, and technology teams to develop tools supporting consistent risk evaluation, appetite alignment, and portfolio insights • Define and track transformation success measures, including productivity, cycle time, decision consistency, quality, adoption, and value realization • Guide adoption through training, feedback loops, change readiness, and ongoing partnership with underwriting teams • Coordinate internal and external project resources, communicate progress and dependencies, and support implementation • Advance governance for automation and AI solutions through documentation, controls, transparency, auditability, security, and alignment with underwriting standards • Monitor emerging underwriting technology and help shape a future-state operating model balancing automation, expert judgment, risk discipline, and business growth

🎯 Requirements

• Bachelor's Degree in Business Administration, Computer Science, Data Science, Engineering, or a related field • 4+ years of experience in automation or digital transformation, including at least 2 years in a supervisory or project leadership role • Experience supporting underwriting, insurance operations, risk management, product, or a related property insurance function • Ability to analyze workflows, business rules, referral processes, and operational challenges and translate them into scalable automation, analytics, or AI-enabled solutions • Experience partnering with underwriting subject matter experts and technology teams on digital transformation initiatives • Experience with use-case assessment, requirements development, implementation, controls, and user adoption • Experience defining and measuring transformation outcomes using dashboards and performance metrics • Experience modernizing property and casualty (P&C) underwriting operations is preferred

🏖️ Benefits

• Salary growth within the position • Occasional travel for team meetings, summits/events, or other needs • Virtual interviews conducted on video • Required identity verification process, which may include biometric technology where permitted by law • Equal Employment Opportunity employment practices