Account Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $111k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Mitratech

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

⚖️ Legal

🤖 Artificial Intelligence

💰 Private Equity Round on 2017-04

Consulting • Legal • Artificial Intelligence

Mitratech is a leading provider of enterprise legal management, risk management, and human resources solutions. Their platform incorporates automation, analytics, and artificial intelligence technologies to enhance efficiency and compliance across organizations. Mitratech specializes in tools for legal departments, risk management, compliance tracking, and HR management, creating an interconnected environment that empowers professionals to work smarter and achieve better outcomes.

📋 Description

• Own and grow a portfolio of accounts, with net revenue retention and expansion above 100% as the primary measure of success. • Build account plans with top customers focused on mutual success and customer value, including revenue targets and growth milestones. • Find expansion opportunities by negotiating multi-year renewals, driving annual price increases, and identifying upsell and cross-sell motions. • Develop and execute a pipeline of annual sales and revenue retention targets with consistent forecasting accuracy. • Conduct quarterly value-based reviews and discussions with top customers, with agendas tied to growth. • Assist leadership in building and maintaining a retention and new revenue forecast. • Handle customer calls and inquiries promptly and courteously, focusing on customer experience and resolution. • Work with customer-impacting departments to ensure successful experiences with Mitratech's solutions. • Stay current on industry knowledge and the company's competitive posture.

🎯 Requirements

• Bachelor's Degree; or equivalent experience • A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets. • Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over calls and in person. • Proven ability to identify, develop, and close upsell and cross-sell opportunities within an existing customer base. • High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills. • Capable of working independently with minimal supervision and in a team environment. • Highly effective communication skills that convey professionalism in all written, verbal and virtual meetings. • Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges. • Proficiency in all MS Office & Google Office applications. • Travel up to 10%. • This role can be performed 100% remote anywhere in the US. • Must be eligible to work in the US as indicated by E-Verify participation.

🏖️ Benefits

• Health, Dental & Vision Insurance • 401 (k) + Employer Match • Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off • STD, LTD & Group Life Insurance • Paid Parental Leave • Pet Insurance • FSA & HSA Options • Employee Assistance Program • Remote Work • Career Advancement & Professional Development Opportunities • Employee Recognition • LinkedIn Learning Platform