
1001 - 5000 employees
Connecting you to a world of possibilities with our award-winning internet service and 24x7 local customer support. Visit astound.com to get started.
🔥 1 hour ago
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1001 - 5000 employees
Connecting you to a world of possibilities with our award-winning internet service and 24x7 local customer support. Visit astound.com to get started.
• Provide analysis and program management of the commission process and recognition programs for the regional sales team • Provide national support to other members of the sales support team • Provide operations support for the channel and Vice President of Sales on projects supporting business plans, goals, metrics, customer satisfaction, and employee satisfaction • Guide Regional Sales Managers regarding process and procedure improvements • Create and implement best practices for new processes and company standards • Perform staffing analysis involving recruiting, training, headcount issues, and work volume • Create and maintain sales reporting dashboards, including channel sales updates, performance results, and commission/incentive reporting • Support automation of key processes, documentation of assets, and analytics • Assist with migration to and adoption of the automated commission system, including reporting and dashboards • Analyze plant mapping projects and financial analysis for capital expenditure deployments and network expansion • Manage and audit Small Medium Business, Enterprise, and GEMS commissions and work with payroll to ensure accurate, timely payouts • Provide leadership with analysis and recommendations on optimization, best practices, documentation, and process improvements • Assist with budgets, forecasts, business plans, quarterly updates, and presentations • Perform other duties as assigned
• High school diploma or equivalent • Minimum experience of three years supporting an outside sales force by assisting in the creation of best practices, implementing those processes and analyzing data for potential future process improvements • Experience in Telecom desired • Strong knowledge in CRM systems, Microsoft Office software, information systems, and organizational development • High energy with a strong willingness to complete difficult and multiple work assignments • Strong interpersonal skills and professional writing skills • Professional demeanor, articulate, good listener, and conflict manager • Must have the ability to stay focused and remain composed during peak periods and when dealing with challenging situations
• 401k retirement plan, with employer match • Insurance options including: medical, dental, vision, life and STD insurance • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization • Floating Holiday: 40 hours per year • Paid Holidays: 7 days per year • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws • Tuition reimbursement program • Employee discount program • Opportunities for bonus
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