Customer Service Representative – 2nd Shift

Job not on LinkedIn

🕒 July 28

🇺🇸 United States – Remote

💵 $14 - $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ASuperior Contact Center

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1976

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

ASuperior Contact Center is a dedicated provider of 24/7 live answering services and customer support, catering to various business communication needs. With a focus on making client interaction easy and efficient, ASuperior offers tailored solutions such as live chat, business texting, lead response management, and device monitoring. Their experienced team ensures that every customer inquiry is handled promptly, helping businesses improve customer satisfaction and maintain seamless communication.

📋 Description

• Take inbound calls and gather essential information from callers • Act as a virtual receptionist for various business accounts assigned to ASuperior • Record and relay messages • Answer questions and direct calls as needed • Handle after-hours communication needs for businesses nationwide • Complete a 2–3 week training program • Work typically 36–40 hours weekly for full-time schedules, filling 7–8 hour shifts five days a week • Complete an online application and telephone audition

🎯 Requirements

• Excellent verbal and written communication skills • Positive attitude and friendly demeanor • Active listening skills • Punctual and reliable • Ability to navigate a computer • Great typing skills • Willingness to perform and be held to a high standard • Continual improvement mindset • Commit to working one day every weekend or both days every other weekend • Able to work 6–8 hours per day between 12:00 pm and 12:00 am • Internet download speed of 100 Mbps and upload speed of 10 Mbps • Ability to connect computer equipment directly to the router; Wi-Fi is not an option • Enclosed private workspace where the employee can only be seen and heard • Quiet work environment with no background noise • Must be a Georgia resident • Must complete a background check and drug screen before hiring

🏖️ Benefits

• All equipment and setup needs will be provided • Health benefits available after 30 days of employment • Company pays 70% of monthly medical premiums, including medical, dental, and vision plans • 3% company match retirement plan • 100% company-sponsored life insurance policy • Vacation/leave time accrual begins at 90 days of employment • Additional pay considered for applicants with call center experience