VP Automation, Robotics Engineering

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🤖 Robotics

🦅 H1B Visa Sponsor

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Logo of Asurion

Asurion

10,000+ employees

Founded 1994

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Funding Round on 2018-08

Consulting • Insurance • Logistics

Asurion is a company that provides comprehensive tech support, repair, and protection services for a wide range of devices and appliances. They offer services such as device repair, replacement, and reimbursement through their uBreakiFix stores and protection plans. Customers can make claims, track their status, and calculate deductibles online. Asurion also provides live tech support and expert help for device setup and troubleshooting, ensuring that more than 30 million people have their tech running smoothly each year. Their services cover everything from phones and gaming consoles to home appliances, with personalized tech tips and support available on demand.

📋 Description

• Own the automation, robotics, and applied-AI roadmap and execution across global Supply Chain sites • Lead and grow the automation engineering team of engineers, technicians, and project managers • Own end-to-end technical accountability for hardware and software from R&D through implementation and handoff to steady-state Operations • Own vendor contracts and SLAs for automation solutions, including uptime, throughput, reporting, and zero-defect execution • Own technical escalation for automation issues and coordinate with IT, Operations, Maintenance, and external vendors/integrators • Establish automation capability at new production facilities as they come online • Partner with Operations and Continuous Improvement to simplify and stabilize processes before automation • Apply AI-enabled capabilities including AI grading, machine-vision quality control, predictive maintenance, robotic sorting and repair, and robotic process control • Partner with site operations and equipment maintenance teams on reliability and uptime standards • Partner with Planning, Procurement, Data, and Technology to connect robotic execution with unit-level outcome data, forecasting, grading, and routing models • Ensure automated systems use the shared demand, inventory, and returns data platform • Build and defend multi-year automation and robotics capital investment cases • Manage automation hardware, robotics, and software vendors across a multi-site international footprint • Build the robotics and automation talent pipeline and reskill floor teams • Position automation capability for eventual externalization as a service for clients and partners • Report roadmap progress, exit-criteria attainment, and site-level performance to senior leadership

🎯 Requirements

• 10+ years in automation, robotics, or process engineering leadership • Experience running or scaling multi-site or global manufacturing/production automation programs • Hands-on experience deploying automation and robotics in a high-volume operational environment — manufacturing, electronics repair/refurbishment, or distribution • Experience owning vendor contracts, SLAs, and performance management for outsourced or vendor-supported automation solutions • Experience running the full lifecycle of a technical solution from R&D through implementation and handoff to a steady-state operations team • Experience applying process improvement or Lean discipline ahead of automation • Experience leading technical teams across multiple international sites • Track record of standing up new technical capability at a new site from the ground up • Experience securing and defending capital justified on strategic capability and market position • Experience taking AI or machine-learning capability from pilot into sustained production operation, including required data foundations • Robotics and industrial automation controls • Computer vision / machine vision inspection systems, including AI-based grading and automated quality verification • Working literacy in demand forecasting, unit-level decisioning and routing logic, and supporting data/AI platforms • Predictive maintenance and equipment reliability practices • Robotic process control and workflow/conveyance automation • Capital equipment planning, hardware/software integration, and vendor management • Vendor contract and SLA management, including uptime, throughput, and performance reporting • Strong financial and business-case acumen • Cross-site, cross-cultural leadership across geographies and time zones • Stakeholder management across operations, quality, engineering, IT, and external vendor/integrator partners • Ability to build capability from the ground up in ambiguous, fast-scaling environments • Clear, credible communication for executive, operational, and site-level audiences • Proven people leadership, including hiring, coaching, and retaining technical teams • Ability to lead organizational and process change • Executive presence and ability to present roadmaps, investment cases, and performance results to senior leadership • Ability to influence and align peer leaders and cross-functional partners without direct authority • Bachelor's degree in Engineering or a related technical field, or equivalent practical experience

🏖️ Benefits

• Regular travel to Asurion's global operations and other production sites required

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