Senior Associate – Leave and Accommodations

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $79k - $135k / year

⏰ Full Time

🟠 Senior

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athenahealth

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2017-05

Healthcare Insurance • SaaS • Artificial Intelligence

athenahealth is a provider of healthcare software solutions focused on enhancing clinical effectiveness, patient experience, and financial performance. Its flagship product, athenaOne, is an all-in-one solution that includes electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools. The company offers tailor-made solutions for various healthcare providers, ranging from small practices to large health systems and specialities like behavioral health and pediatrics. athenahealth also provides payer solutions, advisory services, and platform services to improve patient outcomes and reduce costs, while ensuring a highly reliable service with 99. 98% uptime. Their solutions also incorporate AI-powered features like Ambient Notes to streamline clinical documentation. With a focus on interoperability and efficiency, athenahealth aims to simplify healthcare delivery and improve outcomes for both providers and patients.

📋 Description

• Manage the full lifecycle of leave of absence and accommodation cases from intake through return to work • Partner with the third-party leave vendor to review requests and apply company policy and legal requirements to support compliant decisions • Serve as the main point of contact for employees and managers providing guidance, regular updates, and return-to-work support throughout the leave process • Act as a subject matter expert on leave and accommodation programs, handling complex cases and consulting with Legal or HR leadership when needed • Identify process improvements, maintain and analyze leave data, and share reports and recommendations to support better decisions and ongoing program enhancements • Review suspected leave misuse or fraud, document findings, and escalate concerns • Partner with Payroll, Legal, HR, HR Operations, and AskHR to support leave-related work • Monitor third-party administrator performance, resolve case issues, track trends, and escalate concerns to help ensure accurate and timely service • Stay current on leave laws, best practices, and industry trends through ongoing learning and professional development • Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data.

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent work experience • 3-5 years of progressive experience in leave administration, benefits, or a related HR area • Extensive experience managing FMLA and ADA/ADAAA cases independently • Knowledge of federal, state, and local leave laws and regulations • Experience interpreting documentation and applying policies to determine next steps in case handling • Experience using HR systems, case management systems, or workflow tools such as Workday, ADP, or similar platforms • Ability to analyze data, identify trends, and prepare clear reports or summaries • Strong written and verbal communication skills • Strong organization and time management skills • Ability to work independently, collaborate across teams, and maintain confidentiality and sound judgment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities • Commuter support • Employee assistance programs • Tuition assistance • Employee resource groups