Senior Associate – Leave and Accommodations

🕒 July 14

🍂 Massachusetts – Remote

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💵 $79k - $135k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 22%

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athenahealth

5001 - 10000 employees

Founded 1997

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 Post-IPO Equity on 2017-05

Healthcare • Healthcare Insurance • SaaS

athenahealth is a provider of healthcare software solutions focused on enhancing clinical effectiveness, patient experience, and financial performance. Its flagship product, athenaOne, is an all-in-one solution that includes electronic health records (EHR), revenue cycle management (RCM), and patient engagement tools. The company offers tailor-made solutions for various healthcare providers, ranging from small practices to large health systems and specialities like behavioral health and pediatrics. athenahealth also provides payer solutions, advisory services, and platform services to improve patient outcomes and reduce costs, while ensuring a highly reliable service with 99. 98% uptime. Their solutions also incorporate AI-powered features like Ambient Notes to streamline clinical documentation. With a focus on interoperability and efficiency, athenahealth aims to simplify healthcare delivery and improve outcomes for both providers and patients.

📋 Description

• Manage the full lifecycle of leave of absence and workplace accommodation cases from intake through return to work • Partner with the third-party leave vendor to review requests and apply company policy and legal requirements • Support employees and managers with guidance, updates, and return-to-work assistance • Serve as a subject matter expert on leave and accommodation programs • Handle complex cases and escalate issues to Legal or HR leadership when needed • Identify process improvements and maintain, analyze, and report leave data • Review suspected leave misuse or fraud, document findings, and escalate concerns • Collaborate with Payroll, Legal, HR, HR Operations, and AskHR • Monitor third-party administrator performance and resolve case issues • Stay current on leave laws, best practices, and industry trends • Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred, or equivalent work experience • 3–5 years of progressive experience in leave administration, benefits, or a related HR area • Extensive experience independently managing FMLA and ADA/ADAAA cases • Prior experience collaborating with Payroll on Advice to Pay (ATP) processing, corrections, and issue resolution • Knowledge of federal, state, and local leave laws and regulations • Experience interpreting documentation and applying policies to determine next steps • Experience using HR systems, case management systems, or workflow tools such as Workday, ADP, or similar platforms • Ability to analyze data, identify trends, and prepare clear reports or summaries • Strong written and verbal communication skills • Strong organization and time management skills • Ability to manage multiple cases and deadlines • Ability to work independently and collaborate across teams • Ability to maintain confidentiality and sound judgment • Reliable internet access and a dedicated, safe workspace • Ability to use a computer for prolonged periods and communicate regularly by phone and email

🏖️ Benefits

• Annual discretionary bonus plan • Variable compensation plan • Equity plans • Health and financial benefits • Commuter support • Employee assistance programs • Tuition assistance • Employee resource groups • Collaborative workspaces • Flexible work arrangements supporting work-life balance • Book clubs • External speakers • Hackathons • Learning-focused company culture • Engaged team support • Inclusive environment

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