IT Support Specialist

🔥 1 hour ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💻 IT Support

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Attain

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Attain is a company providing a range of IT services and solutions, focusing on workplace and visitor management, energy and sustainability management, and enterprise IT services. Their offerings include products like Tango Reserve and Tango Visitor, which enhance workplace efficiency and guest experience, as well as Tango Energy & Sustainability, which provides insights for sustainability goals. Attain also delivers managed services, consulting, and support services aimed at improving productivity, and supports enterprises in integrating IT solutions seamlessly into their operations, ensuring a high level of customer satisfaction and collaboration with their clients.

📋 Description

• Administer and improve Microsoft Intune, Jamf Pro, Microsoft Entra ID, and core Microsoft 365 services. • Manage device enrollment, configuration profiles, compliance policies, application deployment, patching, and endpoint lifecycle activities. • Troubleshoot Windows, macOS, authentication, access, application, and policy issues. • Review and improve Conditional Access, role assignments, device-based access, and least-privilege controls. • Develop PowerShell scripts and automation to reduce manual administration and remediate recurring issues. • Perform root-cause analysis and implement long-term fixes for recurring platform issues. • Maintain technical documentation and provide knowledge transfer to the internal IT team.

🎯 Requirements

• Strong hands-on experience with Microsoft Intune and Jamf Pro. • Experience administering Microsoft Entra ID and Microsoft 365. • Strong PowerShell scripting and automation skills. • Experience managing Windows and macOS devices in a cloud-first environment. • Experience with application deployment, patching, device compliance, and configuration management. • Strong understanding of Zero Trust, least privilege, Conditional Access, and role based access control. • Strong troubleshooting, documentation, communication, and ownership skills. • Ability to work independently and manage multiple technical priorities.