Auctria
1 - 10 employees
Founded 2011
🤲 Charity
🤝 B2B
🤝 Non-profit
Charity • B2B • Non-profit
Auctria is an easy-to-use and powerful tool designed to run fundraising events and auctions. It supports various types of event fundraisers, including silent, live, online, and mobile bidding, alongside features for handling tickets, tables, raffles, sponsorships, and more. The platform allows users to create customized event websites with templates, integrating images, videos, and social media to enhance engagement and raise awareness. Auctria has been utilized by over 58,000 fundraising events since 2011, helping to raise over one billion dollars. The platform is highly recommended for its ease of use and ability to significantly reduce the workload associated with organizing fundraising events.
Customer Success Specialist
Job not on LinkedIn
đź•’ October 15
🇨🇦 Canada – Remote
đź’µ $60k - $65k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
đź‘» Ghost score 0%
Where this job comes from
Posted on Auctria's careers page, not through a job board
First seen by Remote Rocketship October 15
Still open on Auctria's site. Checked 3 hours ago.
Auctria
1 - 10 employees
Founded 2011
🤲 Charity
🤝 B2B
🤝 Non-profit
Charity • B2B • Non-profit
Auctria is an easy-to-use and powerful tool designed to run fundraising events and auctions. It supports various types of event fundraisers, including silent, live, online, and mobile bidding, alongside features for handling tickets, tables, raffles, sponsorships, and more. The platform allows users to create customized event websites with templates, integrating images, videos, and social media to enhance engagement and raise awareness. Auctria has been utilized by over 58,000 fundraising events since 2011, helping to raise over one billion dollars. The platform is highly recommended for its ease of use and ability to significantly reduce the workload associated with organizing fundraising events.
đź“‹ Description
• Support users via email, chat, and occasionally calls • Troubleshoot and resolve issues quickly and professionally • Help improve internal processes • Collaborate with a fully remote team • Guide grassroots fundraisers and national nonprofits in running successful events on Auctria's fundraising event platform
🎯 Requirements
• Customer support experience (email/chat/Zoom) • Tech-savvy with great communication skills • Comfortable with Excel and basic web design • Remote work experience and self-starter mentality • Strong attention to detail and organization • Eligible to work in Canada • Fluent English • Must live in the Pacific time zone, no exceptions • Experience in nonprofit fundraising events (bonus) • Familiarity with Slack, Notion, Intercom, and Enchant (bonus)
🏖️ Benefits
• Remote-first work arrangement • Choice of 4 x 10-hour days or 5 x 8-hour days • Fully remote team collaboration
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