Senior Technical Support Specialist – Autodesk Moldflow

🔥 3 minutes ago

⛰️ Colorado, Oregon, +1 more states – Remote

⛰️ Colorado – Remote 🌲 Oregon – Remote 🔔 Pennsylvania – Remote

💵 $60.1k - $107.7k / year

⏰ Full Time

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏗️ Construction

🏭 Manufacturing

💼 Consulting

Construction • Manufacturing • Consulting

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Provide expert technical support for Autodesk Moldflow customers • Diagnose and resolve issues involving geometry, meshing, materials, process settings, solver behavior, and simulation results • Help customers distinguish between software issues, modeling assumptions, and real-world molding or manufacturing challenges • Research, reproduce, and document product issues • Collaborate with Product Development and Engineering teams as needed • Create technical articles, troubleshooting guidance, and reusable knowledge for customers and internal teams • Use AI-assisted tools to improve troubleshooting, research, and knowledge creation while validating technical accuracy with engineering judgment • Develop expertise in connected Autodesk workflows, including Moldflow, Fusion, and related design and manufacturing technologies • Turn customer issue learnings into better knowledge, workflows, tools, and support experiences for the Autodesk community

🎯 Requirements

• 3-5+ years of experience with plastic injection-molding simulation, preferably Autodesk Moldflow, or equivalent injection-molding industry experience • Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or a related field, or equivalent practical experience • Strong understanding of injection molding, polymer behavior, processing conditions, and manufacturing fundamentals • Experience preparing, running, troubleshooting, and interpreting engineering simulations • Strong analytical and problem-solving skills • Excellent written and verbal communication skills • Demonstrated customer focus and ownership of technical problems through resolution • Ability to learn quickly and thrive in a fast-changing technical environment • Advanced experience with Autodesk Moldflow Insight preferred • Practical experience in injection molding, mold design, tooling, process engineering, or plastics manufacturing preferred • Familiarity with Autodesk Fusion, Inventor, or other CAD/CAE platforms preferred • Experience with CFD, FEA, thermal, or multiphysics simulation preferred • Experience with Python, scripting, APIs, automation, or engineering productivity tools preferred • Experience using AI-assisted tools for engineering, technical research, troubleshooting, or workflow automation preferred

🏖️ Benefits

• Annual cash bonuses may be included • Commissions may be included for sales roles • Stock grants may be included • Comprehensive benefits package • Health and financial benefits • Time away benefits • Everyday wellness benefits • In-person onboarding and/or in-person ID verification may be required