Sales Representative – Special Markets

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $78.8k - $134.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1904

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.

📋 Description

• Manage US reseller and distributor relationships to support revenue growth and customer retention • Serve as the primary commercial contact for reseller accounts and key business partners • Develop and maintain account plans to drive growth within assigned reseller channels • Identify opportunities to expand reseller engagement and increase market penetration • Support execution of pricing programs, customer agreements, and commercial terms • Ensure reseller accounts comply with company policies and business processes • Manage Inside Sales partner, with 1 direct report • Build and maintain strong working relationships with reseller partners, vendors, and self-manufactured product leaders • Manage escalated customer concerns and coordinate timely resolution • Support customer negotiations and commercial discussions • Advocate for reseller customers within the organization • Collaborate with Customer Service, Quotes, Pricing, Finance, Risk Management, Legal, and Sales teams • Support B2B engagement efforts to streamline ordering processes and reduce manual order interventions • Coordinate resolution of payment disputes, order issues, pricing discrepancies, and customer escalations • Provide guidance on reseller engagement, account ownership, and customer management processes • Support continuous improvement initiatives that enhance customer experience and operational efficiency • Support the entire United States, with heavy engagement in Texas, California, and New Jersey • Work primarily from a home office with extensive regional travel to customer locations

🎯 Requirements

• Experience working with commercial agreements, pricing programs, and customer negotiations • Demonstrated ability to work effectively in a cross-functional, matrixed business environment • Willingness to travel to customer locations 5 days a week • Must hold a valid driver's license in good standing • Microsoft Office proficiency, specifically Teams • Preference for experience in CRM systems and QlikSense • Minimum 5 years B2B sales experience, preferably in a distribution environment • Market knowledge and experience preferred • Account management and customer relationship management expertise • Knowledge of pricing, contracts, and commercial business practices • Strong analytical and problem-solving skills • Ability to evaluate business opportunities and customer needs • Ability to influence stakeholders and drive decisions across functions • Strong organizational and project management skills • Effective conflict resolution and decision-making capabilities • Ability to manage multiple priorities in a fast-paced environment • Excellent verbal, written, and presentation skills • Strong customer-facing and relationship-building capabilities • Ability to communicate effectively with customers, peers, and leadership • Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams • Experience with CRM and ERP systems • Familiarity with commercial operations processes

🏖️ Benefits

• Medical, dental, and vision coverage • Wellness programs • Health savings accounts • Flexible spending accounts • 401(k) plan with company match • Employee stock purchase program • 11 paid holidays • 18 PTO days annually • Volunteer time off • 6 weeks of 100% paid parental leave, except in states that offer paid family leave • Learning experiences to support career growth and success