Channel Sales Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Avaya's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Avaya

Avaya

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2022-06

Consulting • Marketing • Logistics

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Manage all aspects of partner engagement for assigned existing partners • Drive adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels • Advocate for and implement Avaya’s partner financial incentive programs • Tailor partner offerings based on market segmentation, partner viability, and business models • Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications • Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement • Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development • Execute marketing and demand generation activities to boost partner margin growth • Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market • Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies

🎯 Requirements

• 8+ years of experience • Previous experience as a Channel Account Manager is required • Strong background in Customer/Unified Communications (CCaaS/UCaaS) is required • Demonstrated ability to build and maintain trusted business relationships • Proven track record in managing channel partners and driving indirect sales growth • Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite • Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment • Bachelor degree or equivalent experience • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

🏖️ Benefits

• Supports your growth every step of the way • Supportive team environment with mentoring and career development opportunities • Structured support and mentoring environment • Equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic

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