
5001 - 10000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
🔥 1 minute ago
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5001 - 10000 employees
💼 Consulting
📣 Marketing
📦 Logistics
💰 Post-IPO Debt on 2022-06
Consulting • Marketing • Logistics
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
• Identify and evaluate new product and platform opportunities • Conduct customer and partner discovery to understand unmet needs and validate product hypotheses • Turn early ideas into product concepts, prototypes, and experiments • Collaborate with Engineering and Architecture to understand technical possibilities and tradeoffs • Define product requirements and prioritize initial capabilities • Develop points of view on target customers, use cases, and value propositions • Identify value creation opportunities across AI, platform, and developer technologies • Explore applications of emerging AI technologies and agentic experiences to enterprise communications and customer experience • Identify integration and distribution opportunities with ecosystem and technology partners • Develop pricing, packaging, and go-to-market hypotheses • Define measures for adoption, usage, customer value, and commercial success • Take validated concepts toward scalable products and services
• 7–10 years of experience • Bachelor's degree or equivalent experience • Strong product management experience with AI, enterprise platforms, developer products, APIs, cloud services, communications technology, or adjacent areas • Demonstrated experience taking new products from concept through customer validation and launch • Builder mentality and comfort operating in ambiguous environments • Strong understanding of cloud platforms, APIs, and modern enterprise software • Working knowledge of modern AI technologies, including generative AI and AI agents • Strong commercial instincts and ability to connect technical capabilities with real customer problems • Experience working closely with engineering teams on technically sophisticated products • Ability to engage with customers, developers, partners, and executives • Experience with product positioning, pricing, packaging, or go-to-market strategy • Strong written and verbal communication skills • Experience with enterprise communications, CCaaS, CPaaS, conversational AI, real-time technologies, developer platforms, AI platforms, or enterprise SaaS would be particularly valuable • Experience incubating a new product or business inside an established organization would be useful • Currently authorized to work in the United States without visa sponsorship now or in the future
• Total compensation opportunity up to $213,000, inclusive of base salary and bonus • Equal treatment and employment opportunity • Growth support and a community that values contributions
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