Client Experience Coordinator

🕒 September 16

🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aveanna Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

📋 Description

• Assist AveannaCare users, including participants, clients, care providers, and reimbursement recipients • Ensure efficient operations of AveannaCare • Assist users by email, phone, computer, or in person • Receive and handle incoming calls • Maintain and review punch and attendance entries within AveannaCare • Maintain and update Employee & Client Service Accounts in AveannaCare • Run AveannaCare reports and process data imports, including in a SQL report environment • Adhere to payroll and billing cutoffs and deadlines • Follow up with regional centers, families, and care providers • Complete Special Incident Reports and follow Regional Center guidelines • Resolve payroll and punch issues or concerns • Analyze, identify, and resolve AveannaCare issues • Use professional communication and conflict resolution techniques • Evaluate data issues and report feedback and observations to determine task priorities • Perform other duties as assigned or needed

🎯 Requirements

• Candidates MUST be located in the state of IOWA • Bachelor’s degree preferred, but not required • Minimum of one year of payroll and/or customer service experience within the last four years • Excellent interpersonal skills; self-driven, motivated and results oriented • Strong analytical and judgment skills • Intermediate computer skills using Microsoft Windows, Word, Excel and ability to learn Aveanna’s proprietary software • Ability to successfully handle multiple tasks simultaneously; strong organizational skills • Thrive in a fast-paced environment • Bilingual in Spanish, preferred

🏖️ Benefits

• Aveanna Connection Groups • Aveanna Social Circles • Aveanna Employee Relief Fund • Inclusive learning sessions open to all employees • Annual Service Day for community giving

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