Community Relations Specialist

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Aveanna Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

📋 Description

• Generate new referrals, conduct outreach, and provide marketing support within an assigned territory • Educate clients, families/support systems, Regional Center staff, and public audiences about Aveanna’s support services • Drive revenue growth and work with location management to ensure profitability • Cultivate and foster a mature referral network throughout the assigned territory • Travel frequently to assigned Regional Centers to build, develop, and retain relationships • Represent Aveanna at offsite meetings, in-services, community events, conferences, expos, and resource fairs • Plan, budget, forecast, and execute events and projects throughout California, potentially including overnight travel • Present educational in-services • Plan and produce informational materials for events • Formulate community relations initiatives to increase brand recognition and regional market share • Research and resolve sensitive inquiries and complaints • Identify potential growth areas and service lines • Act as Aveanna liaison to Regional Centers and other Community Based Organizations • Assist with referral utilization management and follow-up communication • Manage and collect feedback from referral sources, clients, and the community

🎯 Requirements

• High School Diploma • Exceptional organizational and communication skills • Caring, positive, and empathetic attitude • Ability to work with people from various cultural and ethnic backgrounds • Ability to communicate effectively at all organizational levels • Self-starter • Valid Driver License and driving record meeting company standards • Proficiency in Microsoft Outlook, Word, and Excel • Must adhere to confidentiality standards and professional boundaries • Strong sense of urgency and attention to detail • Ability to work independently and within a team • Ability to prioritize multiple tasks and meet deadlines • Ability to interact collaboratively with departments and teams • Ability to clearly speak, write, read, and understand English • Ability to travel, including possible overnight travel • Reliable transportation with a well-maintained, insured vehicle and current state registration • Ability to lift, carry, push, and pull up to 35 pounds occasionally • Ability to walk, stand, bend, kneel, reach, and twist for prolonged periods • Ability to sit and climb stairs • Visual and hearing acuity; strong sense of smell and touch • Ability to function in varied environments, including possible exposure to allergens • Compliance with required health-related vaccinations and testing, subject to applicable exemptions • Preferred: employment experience in community-based or social services • Preferred: knowledge of Regional Center systems • Preferred: Bachelor’s Degree in Business, Communication, Psychology, or related field • Bilingual in Spanish, Vietnamese, or another language deemed needed by Aveanna (listed under Bilingual requirement)