Patient Intake Specialist

🕒 Yesterday

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Aveanna Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.

📋 Description

• Support new patient admissions by collecting and entering accurate demographic and clinical information • Verify insurance coverage and review benefits • Submit and follow up on authorizations as needed • Review prescription validity and identify missing or required documentation • Communicate with patients and referral sources to obtain required intake information • Coordinate with internal departments to support timely start of care • Maintain accurate, HIPAA-compliant documentation

🎯 Requirements

• Experience in a customer service or patient service representative role within healthcare • Detail-oriented and highly organized • Comfortable managing multiple intake cases simultaneously • Able to work independently in a remote environment • Familiar with healthcare documentation and insurance workflows • Ability to maintain a quiet, dedicated workspace free of background noise and ongoing distractions • Ability to participate in virtual meetings with a professional, camera-ready presence • Strong time-management skills, accountability, and self-direction • Reliable, high-speed internet required • 2+ years of experience in healthcare intake, medical office administration, or insurance support • Experience with insurance verification or authorizations preferred • Home health, DME, or medical office background a plus • High school diploma or GED required

🏖️ Benefits

• 100% Remote • Equipment Provided • Full Benefits Package (Medical, Dental, Vision, 401k, PTO) • Paid Holidays + Bonus Days Off • Structured onboarding and role-based training • Opportunities for internal growth • Competitive hourly pay starting at $18.00 per hour