Virtual Field Access Manager – vFAM

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Averitas Pharma

51 - 200 employees

💊 Pharmaceuticals

⚕️ Healthcare Insurance

🔬 Science

Pharmaceuticals • Healthcare Insurance • Science

Averitas Pharma is a pharmaceutical company committed to developing innovative alternatives for managing pain, with a strong focus on patient-centric solutions. The company seeks to address unmet patient needs through affordable access to treatments for neuropathic pain. Leveraging scientific research, including the discovery of the Transient Receptor Potential Vanilloid 1 (TRPV1) receptor, Averitas Pharma aims to create a positive impact on patients' lives. With a legacy built on 75 years under the global healthcare company Grünenthal, Averitas Pharma is dedicated to approaching pain not just as a symptom, but as a disease that requires effective solutions.

📋 Description

• Educate provider offices on access resources, including the Averitas HUB, benefit investigation services, patient support programs, cost savings tools, and billing and coding. • Guide offices through reimbursement processes such as benefit verification, prior authorization, and appeals by providing virtual support and best practices. • Serve as the virtual point of contact for assigned accounts, addressing access challenges and ensuring follow-through on actionable cases. • Conduct virtual case reviews with office staff to assess patient status, address unmet needs, and help facilitate therapy initiation and adherence. • Monitor payer requirements and trends to proactively identify access risks and opportunities. • Collaborate with internal stakeholders such as Field Access Managers, Key Account Managers, Payer Account Directors and HUB representatives to ensure coordinated support. • Deliver virtual training and follow-up education to help practices remain confident and self-sufficient in navigating payer processes for QUTENZA. • Accurately and compliantly document all interactions, insights, and access trends in CRM and internal reporting systems. • Participate in internal meetings and business reviews to provide field-level feedback and inform strategic access planning. • Follow up consistently with provider offices and internal stakeholders to ensure timely resolution of access issues and next step execution.

🎯 Requirements

• Bachelor’s degree required from an accredited institution • 2+ years proven experience in patient access, reimbursement, HUB services, or provider facing pharmaceutical roles. • Strong knowledge of U.S. payer landscape across Commercial, Medicare, and Medicaid, and specialty product access pathways. • Proven ability to educate provider offices on access tools and payer navigation in a virtual setting. • Experience working in a virtual environment with comfort using video conferencing platforms and CRM tools. • Excellent organizational skills and ability to manage multiple accounts and workflows independently. • Strong interpersonal skills and ability to modify communication style to meet the needs of the customer or internal stakeholder

🏖️ Benefits

• Long-Term Incentive Plan (cash plan) of 15% of base salary • Incentive compensation target of 15% (subject to meeting plan requirements)

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