Field Service Representative II

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🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $29 - $44 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

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AeroVironment

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1971

🚀 Aerospace

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2023-09

Aerospace • Defense • Artificial Intelligence

AeroVironment is a pioneering technology company specializing in advanced uncrewed systems and autonomous solutions. With a rich history of over 50 years, AeroVironment designs and produces innovative technologies including drones, loitering munition systems, and uncrewed ground vehicles, primarily for defense and government applications. Their products are known for enhancing operational capabilities and redefining expectations in autonomous technology to meet evolving challenges on the battlefield and beyond.

📋 Description

• Operates and instructs on Unmanned Air Systems (UAS), Tactical Missile Systems (TMS), and Unmanned Ground Vehicles (UGV) in the field • Participates in the AeroVironment’s Master Trainer Training Program (MTTP) in accordance with the Master Trainer Training Manual (MTTM) • Ensures all system field operations follow established procedures and are conducted safely • Conducts all necessary UAS, TMS and UGV equipment, and material inventories • Immediately advises Master Commanders (MCs), customer representatives, and controlling authorities of any changes affecting planned training field operations • Maintains proper operational status of UAS/TMS/UGVs and supporting operational systems • Maintains situational awareness of the air or ground vehicle's location, in-flight status, and threats to the aircraft or vehicle from the air and ground • Constantly monitors whether on-site and along intended flight paths • Continually re-evaluates risk assessments & takes appropriate actions to mitigate any elevated risk levels • Completes all documentation required for field operations, equipment operational status, data collection, and post-flight procedures • Captures critical information for input into after-action reports and lessons learned databases • Applies company policies and procedures to resolve complex issues • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results • Performs duties of Site Lead/Mission Commander (MC) • As needed, conducts both formal and informal feedback sessions with assigned workers • Develops and validates training support packages • Ensures instructor/operator currency requirements are met and proficiency maintained in accordance with the Master Trainer Training Program (MTTP) • Coordinates directly with AeroVironment (AV) departments on system and manual currency, updates, and changes • Ensure all flight and ground operations are in accordance with established procedures. • Supports Business Development and Sales Team activities: Performs CONUS/OCONUS flight and ground demonstrations • Performs CONUS/OCONUS customer service visits • Supports Field Operations training • Supports FSR deployments (TMS) • Captures critical information for input into after-action reports and lessons learned databases

🎯 Requirements

• High School diploma or GED equivalent; bachelor’s degree is preferred or equivalent combination of education, training, and experience • 8+ years of relevant experience • 3 + years of Field Operations Instructor experience • Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm • Prior military instructor/Special Operations experience highly desirable • Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds • Willingness to travel regularly and for extended periods within continental United States (CONUS) • Willingness to travel regularly and for extended periods to outside continental United States (OCONUS) • Demonstrated excellence in leadership • Solid understanding of military tactics, operations, GPS and Navigation utilizing map and compass • Exceptional analytical skills with which to solve various degrees of complex problems • Demonstrated ability to work with little or no supervision and exercise independent judgment on a regular basis • Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint, or sketches • Proficiency in Microsoft Office Suite (Word, Access, PowerPoint, Excel, Outlook) and other productivity tools

🏖️ Benefits

• medical • dental • vision • 401K with company matching • 9/80 work schedule • paid holiday shutdown