Key Account Manager

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $145k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Axis Communications

Axis Communications

1001 - 5000 employees

Founded 1984

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Axis Communications is a company that specializes in providing innovative solutions for network video surveillance, audio, and access control systems. It is known for offering end-to-end security solutions that aim to create a smarter, safer world through cutting-edge technologies like edge-based analytics, AI-powered object recognition, and advanced cybersecurity measures. Axis delivers scalable, IP-based products that are easy to integrate into existing infrastructures, catering to various industries including healthcare, transportation, and retail. The company's portfolio includes network cameras, intercoms, audio systems, and body-worn solutions, supported by software tools and professional services that enhance customer experience and security effectiveness.

📋 Description

• Serve as the primary point person within Axis for assigned major end-customer account relationships • Manage accounts from inception and assignment through transition • Strategically deepen Axis relationships across product lines, geographic boundaries, and extended time horizons • Participate in account sales and implementation, including presentations, proposals, pilot-install site management, and integration testing • Manage relationships with end users and ecosystem partners • Build account teams and coordinate resources and communication across sales, business development, marketing, and technical services • Write and maintain account documentation, including meeting minutes, notes, designs, CRM records, and tracking tools • Support account design through site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings, system design, third-party recommendations, and integrations • Maintain precise documentation of product configurations and specifications • Assemble weekly, bi-weekly, and monthly reports as required • Coordinate post-sales support and technical assistance • Perform other related duties as assigned

🎯 Requirements

• Bachelor's Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems • 5+ years in Sales, National / Key Accounts, Sales Engineering, or Project Management, ideally in video and physical security markets • Strong account management and team-building skills • Ability to build strategic and trusted relationships with end users • Ability to manage relationships with multiple integrators, distributors, and partners • Strong verbal, listening, written, presentation, and training skills • High level of technical ability for shootouts, proofs of concept, pilots, and pre- and post-sale troubleshooting • Ability to convey complex technologies and specifications • Experienced design documentation skills, including schematics, flow charts, metrics, field of view, and pixels on target • Strong knowledge of the physical security market • Knowledge of video transport protocols and compression technologies • Experience with Salesforce preferred • Ability to lift 20–40 lbs occasionally • Ability to climb and stand on ladders or lifts for extended periods • Ability to work at heights, including ceilings, ladders, and rooftops • Up to 60% travel expected on occasion

🏖️ Benefits

• Permanent employment • Reasonable accommodations for individuals with disabilities • Background checks with notice before action

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