Senior Account Manager – Europe

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 €70k - €90k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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OpenProject

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

⚡ Productivity

SaaS • Enterprise • Productivity

OpenProject is the leading open source project management software that offers both a free Community edition and paid Enterprise hosting/ self-managed options. It supports classic, agile and hybrid project management workflows with features such as Gantt charts, agile boards (Scrum/Kanban), time tracking, resource/team planning, roadmaps, custom workflows, and a powerful API. OpenProject emphasizes data sovereignty and security (on‑premises install, EU/Germany-hosted Enterprise Cloud, HTTPS, 2FA), is licensed under GNU GPL v3, and integrates with tools like GitHub/GitLab, Nextcloud and OneDrive/SharePoint. It targets organizations across industries (education, public sector, engineering, healthcare, NGOs, and enterprise customers) seeking an open, secure alternative to proprietary tools like Jira.

📋 Description

• Build and maintain long-lasting relationships with potential clients, focusing on German-speaking customers • Identify and tailor solutions to individual customer needs, provide timely responses, and suggest best practices • Conduct in-person and remote demo sessions for prospects and clients • Negotiate tender and contract terms and conditions • Lead and accomplish Proofs of Concept for large organisations • Manage stakeholder interactions and provide training and consulting support • Represent the team at conferences, connecting with clients and partners • Present OpenProject, deliver talks, and participate in podcasts or interviews • Collaborate with partners to deliver solutions for new customers • Work hands-on while thinking systemically about broader business context • Communicate clearly and proactively in a remote-first environment • Collaborate cross-functionally with Sales, Customer Support, Product, Engineering, and Marketing

🎯 Requirements

• Fluency in German at native level • Fluency in English, the business language • French or Spanish is a plus, but not required • Proven experience in sales or customer success, with a track record of delivering meaningful outcomes • Effective communication and active listening skills, including presenting and influencing at executive and C-level • Strong technical and product understanding • Ability to collaborate with specialists and stakeholders across disciplines • Genuine care about providing exceptional service to clients and users • Curiosity, openness to experimentation, and willingness to engage in thoughtful discussions • Passion for Open Source • Experience working in a remote-first environment with a high degree of autonomy and flexibility • Familiarity with OpenProject or Jira is a plus, not required

🏖️ Benefits

• The creative challenges and learning opportunities of a start-up combined with the stability of a well-established company • Opportunity to contribute to a high-visibility open source project • Culture of continuous learning, feedback, and shared ownership • Annual Passion Time off-site for cross-functional, self-chosen initiatives • Job bikes • Paid child care • Exposure to a diverse and inspiring user base