Professional Services Manager I, Fleet

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $66k - $105.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Consulting • Defense • Manufacturing

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Deploy network, hardware, and software solutions for Axon Fleet products • Support clients throughout software implementation lifecycles and customizations • Conduct training for customer technical contacts and end users • Create computer network diagrams and documentation for network communication systems • Coordinate and execute field commissioning tests • Deliver timely, detailed project deployment reports • Engage post-sale with technology decision makers and program managers • Escalate product irregularities and problems to Product Managers during deployments • Maintain regular and predictable attendance • Synchronize Axon products for Fleet solutions • Train users on installation and use of Axon Fleet components and products • Troubleshoot applications, computers, networks, and products • Validate the quality of 12V DC subcontractor installations

🎯 Requirements

• Ability to perform job functions from any location with minimal oversight • Ability to stand, bend, and stoop for upwards of 8 hours a day • Ability to lift or carry tools up to 75 lbs. regularly, with or without special accommodations • Flexibility to take on additional projects and adapt to changing priorities • Ability to work as a team member and individual contributor in a fast-paced, dynamic environment • Desire to work with a team or visit clients in person weekly • Must reside within reasonable proximity to a major airport; no residency location requirement • 3+ years of advanced computer network implementation, including systems software, Windows operating systems and applications software, hardware, and configurations • Basic understanding of 12-volt DC circuit theory, electrical wiring diagrams, mechanical dexterity, and troubleshooting skills • Cradlepoint router or equivalent configuration, implementation, and deployment knowledge • Familiarity with WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks, and VPN • Experience implementing and deploying products in IP-based Ethernet networks, including Layer 2, Layer 3, LAN, WAN, and VPN • Valid driver's license required and must be maintained throughout employment

🏖️ Benefits

• Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • Employee Resource Groups (ERGs) • Snacks in offices

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