Product Configuration Specialist

🕒 August 27

🇺🇸 United States – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Axuall

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $10.4M Series A on 2021-06

Healthcare • Consulting • Logistics

Axuall is a workforce intelligence company that leverages real-time clinician data to enhance healthcare operations. Developed with input from leading healthcare systems, the Axuall platform enables healthcare providers to optimize their workforce by analyzing, recruiting, onboarding, and engaging clinicians more effectively. By reducing clinician paperwork, turnaround times, and overall inefficiencies, Axuall aims to meet patient demand, improve economic efficiencies, and reduce provider burnout. By empowering healthcare executives with critical data insights, Axuall supports better decision-making and operational excellence in healthcare organizations.

📋 Description

• Develop and own the strategy, framework, standards, and best practices for recipe and application/task build processes across the organization • Analyze customer workflows, operational requirements, and business needs to design and build scalable, repeatable, and efficient solutions • Serve as the operational subject matter expert for recipe and task build methodologies • Partner with Product, Client Services, Support, and other cross-functional teams to drive alignment, continuous improvement, and solution optimization • Establish and maintain quality assurance processes, governance standards, documentation, and review practices • Manage and support intake and prioritization processes, including gathering requirements, organizing request queues, coordinating stakeholder alignment, and routing work for execution • Identify and implement opportunities for automation, process improvement, and scalable delivery models • Provide oversight and operational direction for outsourced build work, including prioritization, quality standards, execution review, and delivery accountability

🎯 Requirements

• 5+ years of experience in software implementation, workflow configuration, or solution delivery, preferably within the healthcare industry • Experience identifying and driving process optimization, standardization, and operational improvement opportunities • Strong analytical, problem-solving, and organizational skills • Ability to gather requirements, assess customer needs, and design scalable, efficient solutions • Familiarity with Jotform or similar form and workflow configuration platforms • Familiarity with software testing methodologies, quality assurance practices, and release validation processes • Strong attention to detail and operational consistency • Excellent communication and collaboration skills • Ability to effectively partner with clients and cross-functional internal teams while managing multiple priorities and deliverables • Familiarity with healthcare regulatory compliance and data privacy standards is a plus

🏖️ Benefits

• Comprehensive Health Insurance • 401(k) with Employer Match • Wellness Stipend • Professional Development Reimbursement • Work From Home Stipend • Remote Work Flexibility • Flexible PTO • Paid parental leave • Eligible for discretionary annual bonus • Equity incentive plan participation upon hire • Diversity in Tech (DiT) Employee Resource Group and impactful programming that supports and fosters a place of belonging

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